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Candlewood Suites Orange County/Airport – reviews, photos

2.0 of 5
2600 South Red Hill Avenue, Santa Ana, CA 92705
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Candlewood Suites Orange County/Airport
Candlewood Suites Orange County/Airport
Candlewood Suites Orange County/Airport
Candlewood Suites Orange County/Airport
Candlewood Suites Orange County/Airport
Candlewood Suites Orange County/Airport
Ranked #8 of 26 hotels in Santa Ana
4.0 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    2
    9
    3
    0
    0
Date Rating
PA
2 reviews
Reviews in 2 cities Reviews in 2 cities
“It's worth it for extended stay”
3 of 5 stars Reviewed 9 April 2008

We spent 5 weeks here (my husband and our 1yr old son). The sofa has some stain on it and I found a sock behind the tv cabinet. They changed the sofa cushion cover on the same day. As others indicated, this is extended stay so room cleaning is once a week which is not sufficient when you have a toddler. We requested daily vacuum and they did it on altenate day. Sometimes we borrowed vacuum from them at night but there's a night where it was unavailable.

Rooms have a recliner, sofa bed, full sized refrigerator, microwave, 2 burner range, sink and dishwasher, big bathroom. Utensils, cookware and dishes are provided. There is a gym and free laundry too. Staffs are friendly and helpful except for one serious grumpy man who makes you feel uncomfortable asking for detergent or a vacuum.

Downside: No breakfast, no pool, no daily housekeeping, no restaurant, no room service, need to ask for dish detergent or soap. Coffee and pop corn only provided once when u checked in. Not a walking distance to fast food restaurant and grocery store.

Stayed March 2008
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
1 review
1 helpful vote 1 helpful vote
“Nice Hotel - Beware of long distance telephone charges”
4 of 5 stars Reviewed 13 January 2008
1
person found this review helpful

Stayed there for two weeks in October 2007. Nice spacious room... friendly reception staff. If you know the area / have transport this is a convenient place to stay.. if not... hope you like walking / using Taxi cabs.

Real lack of local information in room... i.e. nearest restaurant / family restaurant / convenience store.

When I returned home I realised that I had been charged $108.95 for a twenty minute call to Ireland - talk about an utter rip off !!!!! Hotel information pack utterly devoid of any reference to telephone rates - now I know why!
Gerry

  • Liked — Convenient formy business
  • Disliked — Long distance telephone charges / location
  • Stayed October 2007, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask Delphi001 about Candlewood Suites Orange County/Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen Egan, Hotel Management at Candlewood Suites Orange County/Airport, responded to this review
28 April 2009
Thank you for your review. The hotel did refund the charge for the long distance call to the guest and we do inform all guests of our calling policies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good place to stay!”
5 of 5 stars Reviewed 27 November 2007
2
people found this review helpful

Thanksgiving brought us down to Orange County and the Candlewood Suites were the closest to our son's home. The rooms were spacious, the place was clean and well furnished. We spent 5 days there. We were treated well, and supplies were available when needed. It was quite quiet as it is off the main freeway. We'll be sure to go there on any return trips. There is no daily maid service but we saved money using the kitchen for breakfasts which included a dishwasher for cleaning up. Replacement towels were available from the staff. A great value, particularly for Orange County accommodations.

  • Liked — I liked the Suite...Kitchen, Bedroom, Living area with hide a bed and recliner
  • Disliked — nothing
  • Stayed November 2007, travelled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask mamajoykerr about Candlewood Suites Orange County/Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh
Senior Contributor
21 reviews 21 reviews
Reviews in 21 cities Reviews in 21 cities
60 helpful votes 60 helpful votes
“Good Value”
4 of 5 stars Reviewed 21 July 2007
3
people found this review helpful

I spent 9 weeks here (May-June-July 07) on an extended business assignment. The hotel was clean and quiet and was ideally located for my work. As others indicated, this is extended stay so room cleaning is once a week. Rooms have a full sized refrigerator, microwave, 2 burner range, sink and dishwasher. Utensiles, cookware and dishes are provided. There is a free laundry on site which is a real bonus for extended stay. The drawbacks are there are no restaurants within a mile or two so if you're not cooking in the room it's a little drive. Given the southern California climate the real shortcoming was not having a pool. That would have made the weekends a little more enjoyable while away from home. In all a very good value if your travel has you on an extended stay.

  • Liked — Extended stay amenities (kitchen, laundry, etc)
  • Disliked — No pool
  • Stayed June 2007, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Contributor
11 reviews 11 reviews
Reviews in 9 cities Reviews in 9 cities
34 helpful votes 34 helpful votes
“good if you know what to expect from extended stay”
4 of 5 stars Reviewed 4 September 2005
4
people found this review helpful

I've stayed at this hotel a number of times this year, always one night at a time (even though it's designed more for extended stays).

I've stayed at other extended stays hotels in the past (like Studio Plus, etc), and this is roughly similar. The front desk is not open in the middle of the night (tho there is provision for check in or check out then), the linens are only changed once a week (or once per stay if you stay less than a week), there is a kitchenette (including microwave, full size refrigerator, dishwasher, and stovetop ranges, and but no conventional oven) and a small pantry of food for sale (honor system) but no "breakfast" (other than what you may put together from the pantry). On some stays, however, I find the pantry to be poorly stocked.

The rooms are clean and reasonably spacious but purely functional in appearance. There is a VCR in every room and some (older) movies available for free rent at the front desk. The TV has most of the local channels (though on shuffled channel numbers) and HBO, HBO Plus, and HBO Signature (the latter two from East Coast feeds!).

It's a convenient location just a couple minutes from the 55 freeway, and a nice spacious parking lot in front. Only business parks immediately around, tho, so it's a short drive (in any of several directions) before you start finding restaurants.

The front desk staff are courteous, but all too often they're not there when you walk up because they're dealing with a guest in a room somewhere else in the hotel. So sometimes you have to wait 5 or 10 minutes until they come back. Also, check in and check out can be slow during busy morning or evening periods since they can only do one at a time.

One very nice feature is free washers and dryers (you can pay 75c for a box of detergent or you can bring your own if you want).

Internet is free via ethernet cable (I bring my own, I'm not sure if they supply one on request), but you have to re-login every time you wake up your laptop, and the pesky toolbar it brings up sometimes messes with the size of your browser window.

(If you've stayed at other Candlewoods before, this is very similar. I'd rate this a bit better run than a couple of the other Candlewoods I've stayed at.)

Be aware that because some guests extend stays unexpectedly and the hotel is often fully booked, there's more chance that they'll "walk" you (send you to an alternate area hotel at no charge to you for the night) at this hotel than at most others in the area. If you want to save money, that can be good, but if you wanted a specific feature of this hotel that night, it can be less good.

  • Stayed August 2005
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Candlewood Suites Orange County/Airport

  • Candlewood Suites Santa Ana
  • Candlewood Santa Ana
  • Santa Ana Candlewood
  • Santa Ana Candlewood Suites
Address: 2600 South Red Hill Avenue, Santa Ana, CA 92705
Price range (per night):* INR5,545 - 7,225

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