made a mistake and wanted to change my booking with the hotel. I booked the room from europe but the date was one day ahead. I was booking the room for a friend that was stranded a with no where to stay and no internet connection at that very moment in san diego. So I called up and checked that my booking was correct at the time of booking and the guy said it was just coming through at that moment. unfortunately later I found out it was incorrect after all the effort I put i n... I then proceeded to call for a refund to cancle my book just a few hours later and both expedia and the hotel refused my request quoting policy. I am very unhappy with the result of this venture. The circumstances were unique and because they are a big company they are completely unflexable both the hotel and Expedia... my friends then had to pay out of their own pocket for a room so essentially we payed double for one night. I cant believe how greedy some people are, the real disappointing thing is I was doing this as a favor for a friend who was in real trouble and what do I get back for all my hard work and effort and caring attitude? a slap in the face from the companies involved... so ridiculous! I would highly NOT recommend this travel lodge for the very fact for their un courteous and way they handled my request.
- Travel Lodge San Ysidro
- Travelodge San Ysidro
- San Ysidro Travel Lodge
- San Ysidro Travelodge
