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Holiday Inn Express San Pablo – reviews, photos

2.5 of 5
2525 San Pablo Dam Road, San Pablo, CA 94806
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Holiday Inn Express San Pablo
Holiday Inn Express San Pablo
Holiday Inn Express San Pablo
Holiday Inn Express San Pablo
Holiday Inn Express San Pablo
Holiday Inn Express San Pablo
Ranked #1 of 3 hotels in San Pablo
3.5 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    9
    4
    3
    3
    5
Date Rating
Carson, California
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“WORST EXPERIENCE EVER!”
1 of 5 stars Reviewed 6 December 2010
1
person found this review helpful

My LAPTOP, GPS AND JEWELRIES were stolen during the day. My luggage was inside out with my clothes on the floor, my computer bag that contains all my personal information were taken along with my laptop. The hotel personnel couldn't give me any report, they ignored my request the whole time. I reported to the cops, all the info are now with the authority. The personnel are horrible they don't want to help at all. Horrible esperiece losing personal and sentimmental value.

  • Stayed December 2010, travelled on business
    • 1 of 5 stars Service
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Ask Benefitstravel about Holiday Inn Express San Pablo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhupen Amin, Manager at Holiday Inn Express San Pablo, responded to this review
8 December 2010
Dear valued guest,

As expressed in person, we are so sorry for the problems you encountered during your stay. Please know that we do sincerely care and are continuing to work with the Police on this matter. We supplied security footage, room lock details, potential witnesses and any other information possible. To date, the Police cannot find any evidence of wrongdoing. We are happy to provide the case number and contact officer if you'd like to reach out to them again.

We will continue to work with them and would love to prove to you that this terrible experience is not representative of our hotel or our service. Please feel free to contact me directly to discuss anything further we can do to help. Again, we sincerely apologize.

Respectfully yours,

Paresh Pakhare
General Manager
510-965-1900
paresh@holidayinnsanpablo.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great Experience”
5 of 5 stars Reviewed 24 November 2010

We Stayed Recently in here with Family and we had a Great Experience . Hotel is Very Clean with excellent customer service and Close to shopping centers
I highly recommend this hotel.

  • Stayed November 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Garyking10 about Holiday Inn Express San Pablo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, OH
Senior Contributor
21 reviews 21 reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Great location, very nice customer service”
5 of 5 stars Reviewed 19 October 2010

Front desk emaployees are extremely polite and courteous, good clean room, ample parking, a lot of food choices in walking distance, including one big supermarket.

  • Stayed October 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Noble_Cinci about Holiday Inn Express San Pablo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sammamish
1 review
“Modern, clean, well-maintained, wheelchair accessible, good value”
4 of 5 stars Reviewed 9 August 2010

I wanted to visit friends in Berkeley, however my wife is in a wheelchair and requires accessible room features for disabilities. We were looking for something modern and spacious as a result. This hotel in San Pablo fit the bill, only 10-15 minutes away. Very nice and exceeded my expectations for a value hotel. Clean, bright, well-maintained. Modern interior. Handicap room had large bathroom and easy to navigate with a wheelchair. Space between bed and dresser was a little tight, but very workable with her large power wheelchair. Room was very near elevator (nice) but still quiet. Roll-in shower with hand-shower head was spacious. Hot breakfast was nice - not gourmet by any means, but unexpectedly nice with many hot and continental choices.

  • Stayed August 2010, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Slinde about Holiday Inn Express San Pablo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
1 review
“Friendliest staff”
5 of 5 stars Reviewed 29 July 2010

We had a death in the family & made an unexpected trip to CA. The staff was very accomodating when we showed up at 10pm with no reservations. They offered us discount rate (Senior citizen) without us even asking for best price. They had no problems when we asked to switch to a different room the next day (to accomodate more family arriving). They offered us chocolates one night; smiled and said "hi" every day; let us have one other non-hotel guest eat breakfast with us; and gave us stapler, tape & more paper for print outs (in Business Center). All these things were done without making us feel like they were having to go out of their way to accomodate our needs. Rooms were clean; had to have maid come later to clean since we didn't leave hotel till later in afternoon. Wide selection of breakfast choices. We'll definitely be back (under better circumstances)!

  • Stayed June 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MB1027 about Holiday Inn Express San Pablo
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Additional Information about Holiday Inn Express San Pablo

  • San Pablo Holiday Inn
  • Holiday Inn San Pablo
Address: 2525 San Pablo Dam Road, San Pablo, CA 94806
Price range (per night):* INR6,833 - 7,785

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