We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN San Mateo – reviews, photos

2.0 of 5
2940 South Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN San Mateo
BEST WESTERN San Mateo
BEST WESTERN San Mateo
BEST WESTERN San Mateo
BEST WESTERN San Mateo
BEST WESTERN San Mateo
Ranked #9 of 14 hotels in San Mateo
3.5 of 5 stars 15 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

15 reviews from our community

    Trip type
Traveller rating
    3
    2
    4
    5
    1
Date Rating
Arcata, California
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“I expected more from a best western”
2 of 5 stars Reviewed 30 January 2012

Booked this hotel for a business trip because the price was right and the location was okay. Hallway smelt funny, room was okay. Window was tough to open, microwave was at least 30 years old, loud fan in bathroom, motion sensor lights in bathroom so whenever you walked by the lights and the fan came on, got annoying. Asian strip-mall next door, but no restaurants open past 7:30. Hotel breakfast wasn't good, only other place for breakfast close by was Denny's.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Tiffany I about BEST WESTERN San Mateo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Top Contributor
62 reviews 62 reviews
Reviews in 24 cities Reviews in 24 cities
2 helpful votes 2 helpful votes
“Road trip to Bay Area”
2 of 5 stars Reviewed 19 November 2011

Minimal hotel. Nice staff, OK breakfast, small and dingy room. Lobby smelled old, room smelled OK.

  • Stayed October 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Benthien about BEST WESTERN San Mateo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these San Mateo hotels

Homestead Studio Suites Hotel San Mateo
3.5 of 5 stars
Show Prices ABS:HotelCheckRates-d225934?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Bay Landing Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d487673?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Quality Inn & Suites -- South San Francisco
4 of 5 stars
Show Prices ABS:HotelCheckRates-d81626?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
San Mateo Marriott San Francisco Airport
4 of 5 stars
Show Prices ABS:HotelCheckRates-d80095?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Willie-Fresno
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Park and Fly”
1 of 5 stars Reviewed 13 November 2011

Had made a reservation via the 800 Best Western. When I got to a Best Western which was reserved they had no park and fly. However, I was sent to this hotel and paying the same price.
Staff were very helpful. Clean room. Left for airport before breakfast was served. Hotel provided a taxi to the airport because I left before the hotel shuttle began service.
Would stay here again.

Room Tip: Ask for a room on the main floor.
See more room tips
  • Stayed October 2011, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Willie-Fresno about BEST WESTERN San Mateo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Tahoe
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“Old motorlodge”
2 of 5 stars Reviewed 13 September 2011

This is a low-end motorlodge located behind an unattractive strip mall. The freeway noise is very audible in the rooms facing the road. Smelly hallways lead to small rooms (with their own funky smells). Buyer beware when purchasing through Hotwire; they list this property as a 3-star hotel... when the Best Western's OWN website ranks this property as 2-star. Even after calling Hotwire to discuss the misrepresentation of this property, they refused to allow me to cancel my reservation. This is the second time I have been screwed by Hotwire. I won't be using Hotwire again!

Room Tip: Request a room facing away from freeway on top floor
See more room tips
  • Stayed September 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask YouKnowIt about BEST WESTERN San Mateo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arcadia, California
1 review
“Most friendly hotel with extremely convenient location”
5 of 5 stars Reviewed 23 August 2011

I stayed at this hotel for few days for my business trip. The staff members that I encountered were very friendly. Rooms and facility are excellent to what I paid for. Will want to be back for sure..........

  • Stayed July 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SpottieBoy about BEST WESTERN San Mateo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed BEST WESTERN San Mateo also viewed

BEST WESTERN PLUS Coyote Point Inn
4 of 5 stars 129 Reviews
San Mateo, CA
Show Prices ABS:HotelCheckRates-d247066?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn San Mateo-San Francisco SFO
4 of 5 stars 83 Reviews
San Mateo, CA
Show Prices ABS:HotelCheckRates-d80099?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hilton Garden Inn San Mateo
4 of 5 stars 75 Reviews
San Mateo, CA
Show Prices ABS:HotelCheckRates-d80116?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 14 hotels in San Mateo, ranked by popularity »

Been to BEST WESTERN San Mateo? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN San Mateo

  • San Mateo Best Western
Address: 2940 South Norfolk Street, San Francisco's International Airport Area, San Mateo, CA 94403-2018
Price range (per night):* INR7,281 - 9,410

Owners: What's your side of the story?

If you own or manage BEST WESTERN San Mateo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN San Mateo
Show the lowest price for this hotel (from our partners)
Show Prices