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Ramada Inn Olive Tree – reviews, photos

2.0 of 5
1000 Olive Street, San Luis Obispo, CA 93405
Hotel amenities
Ramada Inn Olive Tree
Ramada Inn Olive Tree
Ramada Inn Olive Tree
Ramada Inn Olive Tree
Ramada Inn Olive Tree
Ramada Inn Olive Tree
Ranked #27 of 31 hotels in San Luis Obispo
2.5 of 5 stars 94 Reviews
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94 reviews from our community

    Trip type
Traveller rating
    10
    12
    22
    11
    39
Date Rating
San Jose, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Dirty, Rude, Dishonest”
1 of 5 stars Reviewed 21 May 2012

I have NEVER experienced such poor service in the "hospitality" industry in my life. When we checked in, the toilet paper role was empty and there was short spiky black hair in the sink. We called the front desk and asked them to come clean it and it took them twenty minutes. When they got there they actually said to me "how do I know its not your hair and you just want us to clean it?" After arguing about that for awhile, I asked them to change the sheets because if they hadn't cleaned the bathroom then how do I know if they cleaned the sheets? They assured me that the sheets had been clean (kind of like they assured me they had cleaned the sink). But eventually someone changed them.

The shower was cracked and disgusting. If someone above or next to me flushed the toilet, the water scalded me. I literally had to listen for toilet sounds to step out of the water. I wouldn't stay here again in they paid me to.

  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask kelly d about Ramada Inn Olive Tree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naperville, Illinois
1 review
“Very poor sense of customer service”
3 of 5 stars Reviewed 19 May 2012

I didn't know there was a 48 hour cancellation policy (I made the reservation about 15 hours in advance)...so I asked for consideration when I decided to cancel. In his shrill, rapid Indian voice, the owner says "What do you mean you want to cancel. You cannot cancel!".

So, I decided to not waste the mony: I checked in. I learned from the desk clerk (nice guy: his son, I think) that they were full that night. I asked for the owner...and asked him why, if they were full, he wouldn't accommodate my request to cancel. 'because if I do it for you, others will take ".

This idiot thinks being in the hospitality business means enforcing mindless house rules.

Then, I'm put in a room net to their tiny pool....where a group of young adults were loudly drinking great quantities of beer. And the bed wasn't that omfortable!

As I Sid, I understand about rules...but I also understand about making the customer happy.

Room Tip: The pool is loud!
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  • Stayed May 2012, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask kitlawson about Ramada Inn Olive Tree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marysville, Washington
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Below Average, But Honest Staff”
2 of 5 stars Reviewed 13 May 2012

The location is right off the 101 and the price is affordable, but don't expect a lot. Good for a stopover, but I wouldn't spend more than one night, or spend time in the room. Clean enough. Comfortable enough. Window in bathroom aired it out well. Instructions on A/C were rubbed off. Continental breakfast was meager. We apparently interrupted the front desk manager as he seemed more interested in his tablet than in us. Also, on check out, the morning manager called to us from the back room rather than come out front when he knew we were there. HOWEVER, we left a cell phone in the room and the hotel staff called us later that day and helped us arrange its return (hopefully it will be at home when we arrive!). Kudos to the housekeeping staff!

  • Stayed May 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TaryPoppins about Ramada Inn Olive Tree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Filthy dirty”
1 of 5 stars Reviewed 9 May 2012

Our room was filthy. Hair in the bed on the sheet. Something sticky on the floor and beer and wines bottles in the trash can. I asked for another room and was told they had to think about it. After an hour I went to see how the "thinking was going" and they desk clerk, manager and his wife were all there and very offended that I was critical of their establishment. I was charged $35.00 dollars for a "cleaning fee" and left. We checked in at the "Comfort Inn" on the main drag. Same price and a beautiful room!

This Ramada is an abomination!! Disgusting!

Room Tip: Stay away from this dump.
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Stayed March 2012, travelled with family
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Ask Janet M about Ramada Inn Olive Tree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Rude”
1 of 5 stars Reviewed 4 May 2012 via mobile

The staff was short and extremely rude upon or check in. The room we checked into was not clean and there were dirty socks in the bed. Absolute awful experience!!

  • Stayed May 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Ksvirjdka about Ramada Inn Olive Tree
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Additional Information about Ramada Inn Olive Tree

  • Ramada Inn San Luis Obispo
  • Ramada San Luis Obispo
  • San Luis Obispo Ramada
Address: 1000 Olive Street, San Luis Obispo, CA 93405
Price range (per night):* INR4,391 - 11,283

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