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Courtyard by Marriott San Jose Airport – reviews, photos

3.0 of 5
1727 Technology Drive, San Jose, CA 95110
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Courtyard by Marriott San Jose Airport
Courtyard by Marriott San Jose Airport
Courtyard by Marriott San Jose Airport
Courtyard by Marriott San Jose Airport
Courtyard by Marriott San Jose Airport
Courtyard by Marriott San Jose Airport
Ranked #28 of 72 hotels in San Jose
3.5 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    11
    19
    6
    5
    4
Date Rating
Phoenix, Arizona
Top Contributor
58 reviews 58 reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
“Nice and Close to the Airport”
4 of 5 stars Reviewed 26 October 2011
1
person found this review helpful

I stayed at this Marriott when I flew to San Jose on a recent business trip. It was very well located and close to the airport. The room was nice, clean, comfortable and there was no noise from the airport. Breakfast is a bit pricey for what you get (typical buffet with scrambled eggs, cereal, breads, yogurt, etc) but I find that to be standard for most Courtyards I have stayed at. I would stay here again if my travels take me back to San Jose.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia Beach, Virginia
Senior Contributor
32 reviews 32 reviews
Reviews in 23 cities Reviews in 23 cities
16 helpful votes 16 helpful votes
“Excellent location for early airport fliight”
4 of 5 stars Reviewed 23 October 2011
1
person found this review helpful

Pretty standard Courtyard and a bit dated, but it was clean and the staff was friendly, helpful and professional. Only about a 3 minute drive to the airport in the morning. Not a complaint, but one should be aware there aren't any restaurants other than a fast food place within walking distance and there's none at the hotel (although they have a small pantry store with microwave snacks.)

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JVBV about Courtyard by Marriott San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
“Great service”
5 of 5 stars Reviewed 25 September 2011

We stayed at the Courtyard by Marriott San Jose Airport with the Park and Fly option on our way to a week long trip. Our room was clean and the desk staff were very nice and helpful. The shuttle to the airport at 6:30 am was very convenient and return back to the airport was also convenient. Will use this hotel again for travel!

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WCSdancer121 about Courtyard by Marriott San Jose Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington
Top Contributor
63 reviews 63 reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
“Filthy room, putrid smells, lumpy bed”
1 of 5 stars Reviewed 1 September 2011
1
person found this review helpful

Our room at the Courtyard Marriott at San Jose (California) airport was among the worst hotel experiences in 40 years of extensive travel for business and pleasure. It was like a cheap, rundown youth hostel in Europe. The room had a pungent and strong smell of urine. The sofa was too filthy to sit on and smelled like poor hygiene. The cheap foam rubber platform bed was soft and lumpy. Even though the sheets were clean, the mattress cover smelled of sweat and body odors. it was disgusting. The pillows were hard and small. There is no WiFi in rooms, only a LAN connection. So iPad, iPhone, and many MacBook users are out of luck. I used a portable WiFi router but the speed from Marriott's Internet provider, Ibahn, was only about 200k. I think it's pretty astonishing that Marriott has such a rundown and dirty property in the center of Silicon Valley.

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Mary Salse, General Manager at Courtyard by Marriott San Jose Airport, responded to this review
10 November 2011
Thank you for posting this review and sharing what appears to have been a horrible experience at our hotel. I appologize if our hotel did not meet your expecations.

On a positive note, our entire room and lobby will be undergoing renovations at the end of this month. In addition we will be getting our HSIA upgraded to suit all our travelers needs and expectations.

My hope is if your travels bring you back to San Jose, you will give us another opportunity and that we may show you the service and product that Marriott strives to provide. Thank you, Mary Salse-General Manager.
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22 helpful votes 22 helpful votes
“Very Pleasant Stay”
5 of 5 stars Reviewed 30 July 2011

I was conducting a Conference in San Jose in July 2011. I may have stayed here twice in the past five years so I decided to return. This time I had two of my sons traveling with me so I was looking for something special. This location had exactly what I needed; a two room Executive Suite with two Queen Beds. I really enjoyed the assistance we received from the staff who were extremely helpful. The room was perfect w/a room for my boys to watch television while I review my presentations in another room.

Breakfast was the only downer....they need to spread some of the customer service to the guy down there. The pool probably needs to be cleaned daily...but I'm picky about things like that. Other than that it was a really good stay. No doubt I'll be back.

  • Stayed July 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Additional Information about Courtyard by Marriott San Jose Airport

  • Courtyard San Jose Airport
  • Courtyard San Jose
  • San Jose Marriott
  • San Jose Courtyard
Address: 1727 Technology Drive, San Jose, CA 95110
Price range (per night):* INR6,058 - 15,674

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