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Four Points by Sheraton San Jose Downtown – reviews, photos

3.0 of 5
211 S. First Street, San Jose, CA 95113
Hotel amenities
Four Points by Sheraton San Jose Downtown
Four Points by Sheraton San Jose Downtown
Four Points by Sheraton San Jose Downtown
Four Points by Sheraton San Jose Downtown
Four Points by Sheraton San Jose Downtown
Four Points by Sheraton San Jose Downtown
Ranked #12 of 72 hotels in San Jose
4.0 of 5 stars 163 Reviews
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163 reviews from our community

    Trip type
Traveller rating
    64
    58
    20
    11
    10
Date Rating
Santa Monica, California
Senior Contributor
24 reviews 24 reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
“Great Hotel, Great Bargain!”
5 of 5 stars Reviewed 6 February 2012

I have stayed at Four Points San Jose several times now. One would never suspect that this hotel is a Four Points due to its excellent service and attractive lobby and rooms. During both of my visits the service was excellent, both in the restaurant and the hotel itself. The food at the restaurant is terrific both at dinner and breakfast. The hotel is within walking distance of San Jose's best attractions. Overall the hotel is a great bargain.
My only wish is that it were pet friendly!

  • Stayed May 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Holymolyma about Four Points by Sheraton San Jose Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review
7 February 2012
Hi Holymolyma!

Thanks so much for your great review. I've shared your comments with our team, as we all take great pleasure hearing that our efforts are noticed and appreciated! We're proud of our 100+ year heritage in providing San Jose visitors with the best in accomodations and dining, and look forward to our next century of great achievements.

As to pets, we'd very much like to welcome them; as the proud "parent" of three 4-legged friends, I regret that we can't offer anywhere convenient to "walk" them. FYI, if you Google-search "pet friendly hotels" you'll find a host of establishments that welcome pets. (I sincerely wish we were one of them...!!!)

Thanks again,

Randy Zimmerman, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
“Much Nicer than Four Points Flag suggests...book midweeks early!”
5 of 5 stars Reviewed 14 January 2012

I have been traveling extensively to San Jose for the past several months, and the Four Points is now my home away from home...Rates are generally much better than other nearby major flags, and the Four Points flag seems out of place...this hotel feels more like a Sheraton than a FP...The facility is right next to VTA, and has great food right next door too (Try The Grille, McCormicks & Schmidts or Original Joes).

I've also stayed at the Sheraton San Jose quite a bit, but it's not nearly as nice. The FP has free internet for everyone (not just Starwood Platinums), and the decor feels newer.

Be aware, though, that hotels in San Jose/Silicon Valley tend to book heavily Tues-Thurs, so availability becomes an issue very regularly...weekends and Mondays are a breeze, but Tues-Thurs can see nightly rates double quite regularly...so book those stays early!

Room Tip: Second floor over the restaurant *used* to be an issue mid-week but the restaurant has changed hands...
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Brian_Lambert about Four Points by Sheraton San Jose Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review
17 January 2012
We are always so grateful to hear such great feedback from our guests when referring to our hotel. Thank you for your wonderful comments regarding our facility, I am glad to hear we've become your "home away from home"!

Thank you again!
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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
“Very good value in a great location”
5 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

I found this hotel to be an exceptional value. The historic architecture has been maintained but it is a fully modern and hip experience. The rooms are completed updated with high-end materials. The work-out room is exceptional, with equipment you'd find in a luxury gym. The connecting hotel and bar is also a high-end experience. With self-service parking connected to the property, friendly staff and Original Joe's a 1/2 block away, this is my first choice in downtown San Jose.

  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask John B about Four Points by Sheraton San Jose Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review
17 January 2012
Thank you so much for your fantastic comments about the hotel. Our team works hard to wow every guest that stays with us. We are thrilled to hear you enjoyed your stay! We hope to see you again soon.
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Sacramento, California
1 review
1 helpful vote 1 helpful vote
“Business-San Jose”
4 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

This hotel is perfect if you are looking to stay in downtown San Jose and do not want to spend the money to stay at the top end hotels. The rooms are charming, clean and the service was very good. They offer free beer tastings in the restaurant on site and free breakfast with the room.

Room Tip: Choose a room that faces the garden as the other side of the hotel faces their parking lot.
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  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask sandos02 about Four Points by Sheraton San Jose Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review
17 January 2012
Thank you for your kind comments regarding your stay. We get a lot of wonderful feedback about our rooms and service, and are thrilled you enjoyed them. We have a super team at our front desk, housekeeping and restaurant and I’m so glad you got a chance to experience their hospitality. I hope you enjoyed the rest of your trip!

- Randy Zimmerman
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Santa Clara, California
1 review
“A super nice convenient hotel I will return!!!”
5 of 5 stars Reviewed 10 January 2012

I stayed here during my sister's wedding. She had arranged for a bunch of rooms at a discounted rate for friends and family to stay. I have to say, the staff was amazing! They were so helpful to provide directions to every restaurant, parking area, etc that the entire group was bombarding them with! They handed us maps, and highlighted restaurants for us.

Our room was clean, quiet and our maid was very friendly.

I would definitely recommend this hotel to anyone and will return everytime I come to visit my family.

Room Tip: Rooms in the back are quieter.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Janine P about Four Points by Sheraton San Jose Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FourpointsGMSanJose, General Manager at Four Points by Sheraton San Jose Downtown, responded to this review
17 January 2012
Thank you for you kind comments about the hotel and our team. We strive to insure every guest feels like we are their home away from home when traveling and we truly enjoyed having you stay with us. We look forward to seeing next time you are in San Jose!

Randy Zimmerman
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Additional Information about Four Points by Sheraton San Jose Downtown

  • Montgomery Hotel San Jose
  • Montgomery San Jose
Address: 211 S. First Street, San Jose, CA 95113
Price range (per night):* INR5,891 - 12,839

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