There's a reason this hotel is ranked at the bottom the list. And this is why:

I made a reservation but then had to cancel. I spoke with the manager; Andy Patal, and asked him to cancel the reservation. He directed me to the website where I went through the process of cancelling the reservation. BUT MY CREDIT CARD GOT CHARGED ANYWAY. I spoke with Andy and he refuses to reverse the charge - even after admitting that he remembers talking to me about cancelling the reservation!

Obviously I wouldn't recommend this place.

My wife and I spent a couple of nights at the Hotel San Carlos as we transitioned from downtown San Francisco to Las Vegas as the hotel we usually stay in Millbrae was fully booked. The rooms at the Hotel San Carlos are pretty spacious, clean and comfortable. Very good value for the money. The parking is free and adequate as is the free WiFi in all the rooms. Breakfast is meager but that what one should expect in a hotel as this. We would not hesitate to stay there again if ever we needed to be in the San Carlos area.

We stayed recently while visiting family. We wanted something close to family, but didn't want to pay a lot for just a room, nor did we want to pay less and have a lot of noise and dirty conditions. What we got was a clean and comfortable room and for what we considered a great price! The only noise was from inconsiderate hotel guests that slammed their doors on the way out at 6:00 a.m. and the hotel can't do anything about that. We were very pleased with the accommodations. The room was spacious and the bed was extremely comfortable. The front desk staff were friendly and considerate. We will return for another visit to the area next year and will reserve a room here!

My wife and I stayed here on a weekend trip to the Bay Area. The property was given a cosmetic update in the last few years. It is an older hotel compared with the new chain types, but overall was in decent conditionl. The front desk staff was very friendly and efficient. The room was small, but had all the basic necessities, including a flat panel television, coffee maker and refridgerator. The room was clean and comfortable. The area was very quiet. The continental breakfast was not too exciting, but they did have make your own waffles. Alot of great restaurants in downtown San Carlos about 1 mile away. Based on the value, we would stay here again next time in the Bay Area.