We called the Zinfandel Inn to put a room on hold about two months ahead of our intended stay. The onwer Jerry sounded like he already had too much Zinfandel to drink himself. Requested my credit card number to hold the reservation. Next day we canceled the reservation, but they had already charged the full room rate on my credit card. They did issue a refund, but kept a $25 cancelation fee. I never authorized them to charge a deposit on my credit card, it was only given to hold the room. Their cancelation policy is not on their web site. They did not explain it when we called them. First time we saw it was in very small print on the fax they set us to confirm the reservation, after they charged my credit card. Stay away from these crooks.
