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Red Door Inn – reviews, photos

1523 Main Street, St. Helena, CA 94574
Hotel amenities
Red Door Inn
Ranked #1 of 16 St. Helena B&B and Inns
4.5 of 5 stars 58 Reviews
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58 reviews from our community

What travellers say about this B&B/inn
  • Very friendly(4)
  • Great location(4)
  • Main street(3)
Traveller rating
    49
    6
    3
    0
    0
Only show reviews for Family (4) | Couples (47) | Business (0)
Date Rating
new york
Senior Contributor
39 reviews 39 reviews
Reviews in 28 cities Reviews in 28 cities
50 helpful votes 50 helpful votes
“The best of everything”
5 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

I've been meaning to write this review for sometime.

My son was married in St. Helena last October. It was harvest and Columbus Day Weekend. Napa Valley was very crowded. Most of our wedding guests traveled cross country to attend the wedding, and I believe that every B&B and hotel in the area (St. Helena, Calistoga, Napa, Yountville) accommodated at least one of our invited guests. It's not my intention to take anything away from the other B&B's and hotels, but many of our guest commented that we had kept the best accommodations for ourselves.

The location of the inn was fantastic, so central to everything. A easy stroll into town. It was such fun running into someone you were excited to see in the shops, or in the restaurants, or singing at karaoke. The location of the inn made it possible for many of our guests to come back for a glass of wine after shopping or dinner. No one could resist the warm and inviting fireplace in the backyard patio with ample seating and plenty of logs stacked up for your use.

The inn itself was immaculate, each room lovely and unique (we booked all three rooms). Beds were very comfortable. The steam showers to die for. Every breakfast was better than the one before and the coffee was delicious. We've stayed at many B&B's (we prefer them) and the interesting thing about how Sally runs the Red Door Inn was that breakfast was on our timetable. She would ask us what time we would like breakfast and what our schedule was so our room could be cleaned. We were able to sit around the breakfast table as long as we wanted and coffee was always fresh and available. Friends would stop by and Sally would put another cup out for them to enjoy coffee with us.

My husband renamed her Radar (he was a huge MASH fan), but I can't say enough about Sally. She was always there when we needed something and then would quietly leave us to enjoy the inn as if it were our own home - but as soon as we needed her - there she was offering a helpful hand, no matter how big or small, it was taken care of with a cheerful smile. She did all the usual things - restaurant suggestions, wineries - you name it and yet managed to be unobtrusive.

I realize that most wedding destinations get 5* reviews, and I've always wondered if it's the destination or frame of mind. It's both. One compliments the other. St. Helena is a beautiful place to have a wedding, but Sally and the Red Door Inn made us feel at home, relaxed, rested, and added to our joy.

In truth, never having stayed at the Red Door Inn, we booked based on the reviews, but our wedding guests were right - we kept the best for ourselves.

Room Tip: Bambou offers the most privacy with a small outdoor terrace, Ciel on the second floor is also priva...
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  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask panter about Red Door Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrington, RI
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Adorable B&B”
5 of 5 stars Reviewed 23 October 2011

The Red Door Inn is as cozy as it is cute! We felt right at home in the middle of St. Helena thanks to the adorable inn and the lovely Sally & Sarah. We spent a few days in wine country and Sally & Sarah basically helped us map out our every move! From their favorite wineries to the "must do in wine country" tips to places to eat - we owe our fabulous time to them! It was like having our own personal experts on the area that gave us a fabulous place to stay, cooked a delicious breakfast and made us feel like insiders. We are already planning a trip back to stay for longer with our family! We are so lucky to have stumbled on the Red Door Inn in our research for our wine country stay!

Room Tip: We stayed in "Ciel" - a very quiet, large and comfy room I would definitely recommend!
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  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Abby C about Red Door Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sallyaltrocchi, Manager at Red Door Inn, responded to this review
8 December 2011
Dear Abby C,

We couldn't be happier that your first trip to Napa exceeded your expectations and to have been a part of it. We want to thank you again for having chosen the Red Door for this very special visit and say how much we appreciate your having taken the time to write a review.

I know I speak for owners and staff alike that we look forward to having you and your family back soon.

Best wishes.
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Middletown, Delaware
Senior Reviewer
8 reviews 8 reviews
“Best Everything”
5 of 5 stars Reviewed 20 October 2011

This place was a surprise for my new husband and I on our honeymoon. Sally was great, and helped us with everything she could; suggestions for day trips, food pairing, wineries to visit, etc. The location was great for seeing as many wineries and restaurants as possible, and was just a short walk to a quaint main street set up. Model's Bakery vouchers made the trip extra special. This was not a typical Inn feel. We were able to join if we felt like being social, but able to be on our own when we wanted to enjoy all that our honeymoon had to offer. LOVED IT! Thank you for making our honeymoon so special!

Room Tip: We had the private suite over the garage with covered parking--great for when you want to do a road...
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  • Stayed May 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sallyaltrocchi, Manager at Red Door Inn, responded to this review
23 October 2011
Thank you so much not only for choosing us for your honeymoon but also for your positive comments about the inn and staff. I will share your kind words with the entire team at the Red Door.

We strive to provide unique hospitality experiences and superior service and are thrilled that your stay was special.

Thank you again for taking the time to let us know that we have exceeded your expectations during your visit with us.
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New York, NY
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
“Great Room, Subpar Service”
3 of 5 stars Reviewed 20 October 2011
3
people found this review helpful

We decided on a B&B instead of a hotel because we wanted hospitality and a home-cooked breakfast. Unfortunately, we received neither of these things. We didn't see a single person from the time we checked in (at 6 p.m.) until we left. They hid a key for us to let ourselves in. They had forgotten to put out the welcome wine and cheese, so they told us to get it out of the fridge ourselves. This contributed to the feeling that we were breaking into someone's house.

Our bathroom wasn't totally clean. One of the hand towels had lipstick stains on it, and we found a few blonde hairs in the shower drain. Otherwise the Ciel room was nice and comfortable, with a steam bath and a fireplace.

We had to catch a plane the next day. Because we were leaving the Inn so early (7:30 a.m.), they opted to give us a gift certificate to a nearby bakery rather than cooking us breakfast. The bakery was good, but it wasn't what we expected when we decided to stay at a bed & breakfast. By contrast, the hotels we stayed at during our trip served a hot breakfast starting at 6 a.m.

The innkeeper had offered to book some wine tastings for us, and asked about our preferences. I said we were looking for wineries where tastings were $20 or less, that had a casual environment and that didn't require booking in advance. It was our anniversary, and I didn't want to spend the day rushing from one appointment to another. She responded that we should book in advance or "you may regret it" because the wineries would be really busy. She added that most wineries charge between $25 and $40 per person for a tasting.

My husband and I looked around on Yelp, and planned an itinerary including five small wineries in Yountville (Hopper Creek, Hill Family, Cornerstone, Page and Jessup). We walked into all of them without a reservation, and received wonderful service. The most we paid for a tasting was $10. A few of the wineries offered 2-for-1 or complimentary tasting coupons to their neighbors.

From reading the other reviews, it seems that our experience was an anomaly. But I wanted to share it so other travelers have a complete picture of the Red Door Inn.

Room Tip: Ciel room offers some privacy, a romantic steam bath and a remote-activated fireplace
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  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask demetria23 about Red Door Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sallyaltrocchi, Manager at Red Door Inn, responded to this review
23 October 2011
Thank you for your review - we appreciate any opportunity for improvement. I apologize for the issues you had during your brief stay and have shared your comments with our staff so that we can do better.

At the Red Door Inn, we pride ourselves in providing unique hospitality experiences and superior service. Thank you again for taking the time to let us know about your stay and how we can improve.
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New York, NY
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Lovely B&B”
5 of 5 stars Reviewed 16 October 2011

Had a wonderful stay at the Red Door Inn. Sally was very helpful with everything, the breakfast was lovely, and the rooms were so well done. We would recommend this to anyone who is visiting the region.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask NY1620 about Red Door Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sallyaltrocchi, Manager at Red Door Inn, responded to this review
23 October 2011
Thanks so much for taking the time to write a review. I'm glad your experience was so positive and hope to have you back again!

We work hard at the Red Door to offer a superior experience in every way and appreciate your kind feedback.
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