This hotel is really awful. We booked it for a month for my husband who was suddenly relocated to the area. When I looked at it online, it looks clean and nice, but the picture you see is not what the hotel looks like at all. Also, on line, it says they'll clean the room once a week, with additional cleanings at $10. This is not true. Once you're there, you'll find out they will clean the room for $25 each time, otherwise, they won't clean it at all. Having someone help out my husband once a week was a big selling point for us. He asked if he could borrow a vacuum, but they charge $35 to use it. I tried discussing the issue with management, they keep promising they'll honor the internet's advertising, but then never show up. Also, the laundry room is completely sub-par, they have 4 washers for that huge hotel, and only 2 work. And forget getting any help in the office after dark, unless of course you want to check in: they'll be glad to take your money.
Seriously, stay away from this hotel. Find somewhere else. I know we will.
- Extended Stay America Sacramento
- Sacramento Extended Stay
- Extended Stay Sacramento
