This location being the halfway point for our trips to and from So Cal, we have stayed at this hotel many times. We prefer Comfort Suites and accumulate and use their rewards system. This hotel is going downhill and fast.
The nighttime desk clerk upon our arrival was very friendly, very efficient and clearly an asset. Internet service works, albeit slowly at times, but at least it works.
The room appeared clean and was a standard Comfort Suites king room and the bed was comfortable. Bring your own pillow if you can. There's are postage stamps.
However, the bathroom towels were disgusting. They were so worn out that the next morning, at checkout I took my towels to the desk clerk. I thought about taking it with me and sending it to the corporate office but changed my mind. The clerk could only say "I'm sorry". My washclothe had dried paint stuck to it. The bath towel was frayed all the way around the edges, with multiple strings hanging along the side, it was so frayed. I counted two holes worn in the fabric and a third about to break thru. AND THEY WERE GRAY from improper cleaning and sanitizing, not white. I use a better towel to dry my pets.
The next morning we had continental breakfast. If you are looking for a carbohydrate laden meal this is the place. Except for some hard boiled eggs they cooked nothing. The meal is bagels, toast, pastry, cereal or a belgian waffle that you make. There was only a couple of pieces of fruit and I had to tell them that their juice dispenser wasn't working. The coffee was disgusting. It was colored hot water and that was all. No coffee flavor whatsoever which indicates they are cutting way back on the scoops.
We had specific room requests due to being light sleepers. We ended up next to the roadway where they race down the road from the gas stations all night with I-5 just behind that. The heat / ac unit was the only thing that drowned out the noise.
As Comfort Suites go, having had experience with this location before, this place has become very disappointing and we most likely will not return.
- Comfort Suites Sacramento
- Sacramento Comfort Suites
