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Comfort Suites - Downtown – reviews, photos

2.5 of 5
226 Jibboom St., Sacramento, CA 95814
Hotel amenities
Comfort Suites - Downtown
Comfort Suites - Downtown
Comfort Suites - Downtown
Comfort Suites - Downtown
Comfort Suites - Downtown
Comfort Suites - Downtown
Ranked #51 of 86 hotels in Sacramento
3.0 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    0
    8
    6
    2
    1
Date Rating
Fort Jones, California
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
24 helpful votes 24 helpful votes
“Going downhill fast”
2 of 5 stars Reviewed 30 November 2010

This location being the halfway point for our trips to and from So Cal, we have stayed at this hotel many times. We prefer Comfort Suites and accumulate and use their rewards system. This hotel is going downhill and fast.

The nighttime desk clerk upon our arrival was very friendly, very efficient and clearly an asset. Internet service works, albeit slowly at times, but at least it works.

The room appeared clean and was a standard Comfort Suites king room and the bed was comfortable. Bring your own pillow if you can. There's are postage stamps.

However, the bathroom towels were disgusting. They were so worn out that the next morning, at checkout I took my towels to the desk clerk. I thought about taking it with me and sending it to the corporate office but changed my mind. The clerk could only say "I'm sorry". My washclothe had dried paint stuck to it. The bath towel was frayed all the way around the edges, with multiple strings hanging along the side, it was so frayed. I counted two holes worn in the fabric and a third about to break thru. AND THEY WERE GRAY from improper cleaning and sanitizing, not white. I use a better towel to dry my pets.

The next morning we had continental breakfast. If you are looking for a carbohydrate laden meal this is the place. Except for some hard boiled eggs they cooked nothing. The meal is bagels, toast, pastry, cereal or a belgian waffle that you make. There was only a couple of pieces of fruit and I had to tell them that their juice dispenser wasn't working. The coffee was disgusting. It was colored hot water and that was all. No coffee flavor whatsoever which indicates they are cutting way back on the scoops.

We had specific room requests due to being light sleepers. We ended up next to the roadway where they race down the road from the gas stations all night with I-5 just behind that. The heat / ac unit was the only thing that drowned out the noise.

As Comfort Suites go, having had experience with this location before, this place has become very disappointing and we most likely will not return.

  • Stayed November 2010, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ballyclare, Northern Ireland
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
2 helpful votes 2 helpful votes
“Rather disappointing”
3 of 5 stars Reviewed 9 August 2010

We'd stayed in the Comfort Suites in St. George, UT and really enjoyed our stay, but this hotel was bog standard and well used. The room was pretty basic and had everything we needed for one night, but the curtains were in need of a good clean. The pool was a little dirty, but it did us for a quick dip. The desk clerk was very helpful and was able to recommend Old Sacramento and call a taxi for us. The internet was from our room was good. The free breakfast was basic but tasty. This stay was okay, but I expected better from the Comfort Suites.

  • Stayed July 2010, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ilove2travel077 about Comfort Suites - Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bend, OR
Top Contributor
109 reviews 109 reviews
Reviews in 44 cities Reviews in 44 cities
127 helpful votes 127 helpful votes
“Just OK in spite of ultra friendly staff”
3 of 5 stars Reviewed 11 January 2008

This was about what we expected based on other reviews. Easy on / off freeway access but marginal location sharing parking lot with 24 hour minimart / gas station and across street from Motel 6 that is almost literally falling down and appears to be partly transient lodging. Very clean lobby and rooms. ULTRA friendly staff. Absolutely lousy breakfast - not that the breafkasts in Comfort Inns are typically all that, but this one was BAD. That said, the price was right for one night but we wouldn't stay more and probably won't stay there again. We need an accessible room (ADA) and the bathroom sink and tub set ups were both so inadequate as to be plain old uncomfortable so no matter what the price, it just doesn't work. You'd figure that nearly 20 years after ADA became law and given the population of people with disabilities is nearly 1 in 5 of all Americans and likely to grow as baby boomers age that hotels would figure this out. It isn't rocket science, it's just paying attention to the details. Further, good access is good for the bottom line because if we can't stay there the friends and family we travel with don't either. Anyway, if you don't need accessible rooms as part of the mix and you're looking for a short stay at a good rate, this would probably work fo youl.

  • Liked — Friendly staff
  • Disliked — Uncomfortable bathroom
  • Stayed January 2008, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Nevada
Senior Contributor
31 reviews 31 reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
“Nice experience with some reservations”
4 of 5 stars Reviewed 11 January 2008
1
person found this review helpful

My wife and I stayed at this motel during the 3 day music meeting a cal expo. We found it very clean and inviting both from the outside and in the lobby area. Our room 116, with two queen beds was very clean and had adequate room to move around. The bathroom was separate from the bedroom and had all the facilities in the room and all equipment was in good working order. The microwave and refrig. was a nice addition. The staff attitude was very good. The breakfast area was a large room with 6 to 8 tables. Food selection was both hot and cold with bacon or sausage a nice addition. This motel, I feel, would be and excellent stopping place if one was traveling I-5 and using this motel just as a overnight stipping point. Restaurants and downtown Sactrmento is some distance from this location. The other problem was the parking. Parking was limited and the parking stalls were very narrow. Very hard getting in and out of your car if stalls on both sides are full. This is a 8 year old motel that appears new. The operators have done a good job in keeping this motel fresh, clean, and attractive.

  • Stayed November 2007
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A TripAdvisor Member
Florissant, Missouri
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
41 helpful votes 41 helpful votes
“Nice Place”
4 of 5 stars Reviewed 28 March 2006
2
people found this review helpful

This hotel was nice clean and what I expected. I got the suite since I have a family of 5 and cannot be accomodated cheaply in a typical hotel room. This room was a reasonable size for my family. I did not try the breakfast, but it looked like they had a good spread.

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Additional Information about Comfort Suites - Downtown

  • Comfort Suites Sacramento
  • Sacramento Comfort Suites
Address: 226 Jibboom St., Sacramento, CA 95814
Price range (per night):* INR5,265 - 6,161

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