I went with my daughter and her family to a travel ball game in Elk Grove. This hotel is close to where we needed to be and was a comfortable, secure place. It is right across the street from a CHP office.
It was clean, the staff was very friendly and it has an elevator. That is a plus when equipment needs to be transported from car to room.

We have stayed at the Best Western a few times and just love it. There is a new manager Brenda that is nice and helpful. The place looks so much better. Brenda told me she has been changed a few thing like the chairs in the breakfast room,I really like that she added bis& gray to the breakfast. My husand and I alway have a good time. The front desk were nice, sweet and very helpful. BEST EXPERIENCE EVER!!!!!!!

Beautiful building, clean rooms and most important great staff. Manage,r Brenda has a great staff and a beautiful facility that accommodated our long stay with our two Shelties.
Upon arriving Audra, the front desk person, was great helping us every way possible to make us comfortable without a reservation too! A big shout out to Brenda, Teri and Audra. Those are the only names I know so far but I am sure we will know all the staffs' name by the time we leave.
We will stay here whenever we come to Sacramento.

Stayed here for a night en route from So Cal to Southern Oregon. Given the selection of other nearby motels, we chose Best Western because of its location and the fact that it has indoor hallways. The neighborhood looked a little questionable, even though (or maybe because?) the sheriff's station is right across the street, so we opted not to stay at Motel 6 (out on the busy street) or the America's Best Inn (looked old and less secure).

First impression: the entry doors (both sets) were broken: didn't shut right, and didn't have the mechanism to hold them open, so getting luggage inside with three sleeping children was impossible.
Second impression: Although the lobby was tidy and fire burning in the fireplace was inviting, the ambiance was ruined by the smell of cigarette smoke, despite the presence of a no-smoking sign just inside the door.
Third impression: As I'm checking in, someone was walking through the downstairs hallways spraying air freshener from a can of Glade. Not good with three guests in the lobby waiting to check-in. In fact, kind of tacky.
Lastly, security: As I approached the door to my room, I noticed it was ajar. In fact, the door did not close by itself, a typical feature of hotel door rooms. After checking the room (including under the beds), I was satisfied it was safe. Hotel staff explained that housekeeping is supposed to check all doors before leaving the floor, but that still didn't make me feel secure, especially since a family member once entered a hotel room only to be surprised by an intruder in the room before she checked-in.

The other clientelle in the hotel looked a little shady frankly. I was put off by the guests strolling the hallways and eating continental breakfast in their pajamas. Overall, I would not recommend this hotel.