Very competent staff, friendly, personable, from the front desk to the housekeeping dept. Always a "Good Morning" etc. Breakfast was typical but well-presented and kept stocked and clean. Nice lobby and good-sized rooms (we had two doubles). Very close to convention center, the Melting Pot, the Capitol.
On the down side, the shower should have been de-mildewed, the carpets cleaned. The maintenance guy was relieved to not make the trip to fix the patio door lock. Had no way to run the fan without heat and there was no A/C to refresh the air. Beds really too firm for my taste, but clean.
Again, helpful and accomodating staff.

My husband and I live about 50 miles from Sacramento. In the last year or so, we've discovered that it is a nice quick get-away and overnight stay. We love hanging out in Old Town and enjoy the proximity to a couple of Indian Casinos. We've booked rooms using a couple of the "blind booking" sites and this time we were booked into the Clarion Mansion Inn in downtown Sacramento. We were immediately underwhelmed beginning at check in. My husband was told that the room given to us did not have heat and for us to check out the room to see if it would work for us. It's normally VERY hot in Sacramento in August; however, it was unseasonably cold this weekend and the room was like a freezer. The walk to the room was unpleasant as the hotel lobby and halls smelled musty and old. We were given another room that was dubbed a "garden view" that overlooked the pool. As noted in other reviews, this really gave the hotel and Motel 6 sort of feel. The room itself felt clean. The carpet was worn and stained in some areas. As noted in other reviews, the shower was extremely small and the toilet area was narrow. The tv worked and besides basic cable, they offered HBO as well. The only problem was the volume control on the remote didn't work. Another negative was the outside noise the next morning as the cleaning crew pushed their carts down the walkway outside of the room. Also, we had to park at the Holiday Inn Express as there was no parking available closer to the Clarion in the shared parking lot.

Positive for the hotel was the location. It's located in a fairly neat area of Sacramento near the convention center.

This hotel was a great location for my business trip. However, the restaurant and continental breakfast menu was very limited. The building is old and needs major renovation. The room was a non-smoking room but smelled like cigarette smoke and had a musty odor. The bathroom had a small shower only and the toilet that was adjacent to the shower is not accommodating to full size individual. Sitting on the toilet is like sitting in an airplane lavatory. Carpet was very dirty which is evident after taking a shower and walking around the room my feet became dirty. Housekeeping provided bare minimum service (i.e. Housekeeper did not mop floor in bathroom nor vacuum carpet without being asked). The bed was very uncomfortable with five pillows which is equivalent to one king size pillow (Had to go to Wal-Mart to purchase additional pillow). Parking was free; however, the parking spaces were very narrow which made it difficult to get out of the vehicle.

Staff great, very pleasant. The rooms were very basic and generic looking. I had to close my door by slamming it! (1st clue). There weren't enough outlets so I had to unplug my alarm clock and ask for a wake-up call (I had to have a plug for my medical equipment) (second clue). I was called at the time I asked. The food was "OK". I guess I expected more being across from the Governor's mansion, (now a museum). I was making the best of it until I woke up the morning of my departure and saw a dead bug on the side of my mattress and I killed another one fleeing across the hotel phone on my bed stand------arrrhhhhh! (third clue). I am nearsighted without my glasses but I saw that bug so you know how close it was to me. The staff alone saved it from what would have deservedly been a terrible rating.