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TownePlace Suites Sacramento Cal Expo – reviews, photos

2.5 of 5
1784 Tribute Road, Sacramento, CA 95815
Hotel amenities
TownePlace Suites Sacramento Cal Expo
TownePlace Suites Sacramento Cal Expo
TownePlace Suites Sacramento Cal Expo
TownePlace Suites Sacramento Cal Expo
TownePlace Suites Sacramento Cal Expo
TownePlace Suites Sacramento Cal Expo
Ranked #43 of 86 hotels in Sacramento
3.5 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    3
    15
    2
    5
    1
Date Rating
NorCal
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
“Very soft beds”
4 of 5 stars Reviewed 23 January 2012

All aspects of the hotel were fine except the beds. The beds are great if you like a very soft mattress, but if you need a firm mattress they are a bit of a problem. To be clear the mattress don't sag they're just very soft. The hotel says all the mattresses are the same and if so should probably consider adding some which are firm. I've a bit of a back problem and had to roll a bath towel and place it under my waist to keep my back from giving me fits in the morning. The technique worked well for the back but sleep wasn't as comfortable as it could have been.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
honolulu,hawaii
Senior Contributor
31 reviews 31 reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
“Very Comfortable Place to Stay”
4 of 5 stars Reviewed 17 November 2011
1
person found this review helpful

Stayed here 8-10 nights per month for about a 2 year period. Really like that the rooms have a full sized fridge, stove, micro, pots and pans, dishes and utencils, toaster, coffee maker ...etc. Like my own little apartment. Costco, REI, Starbucks, Pizza, and Taco Del Mar next door. Arden Mall 10 min. away. Comp. breakfast with cereals, yogurt, breads, eggs, waffles, fresh fruits, cereal bars etc. was a plus. Staff are extra helpful. BBQ area next to the pool was great during the summer. Gets pretty busy during the State Fair, but the view of the fireworks from the parking lot is awesome. Loved staying here, but my company switched hotels on us.

Room Tip: Get a room on the front side of the hotel, as there are trains that pass every now and then.
See more room tips
  • Stayed December 2010, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownePlaceSuites011, General Manager at TownePlace Suites Sacramento Cal Expo, responded to this review
23 November 2011
Thank you for taking the time to comment favorable about your recent stay at the TownePlace Suites Cal-Expo Sacramento. Your feed back is very important to us, we are happy to hear that you had a nice stay with us and I will pass on your comments to our Staff.
We hope to welcome you back to the TownePlace Suites Cal-Expo Sacramento!
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Seattle, WA
Top Contributor
62 reviews 62 reviews
Reviews in 50 cities Reviews in 50 cities
53 helpful votes 53 helpful votes
“Basic Hotel, Good Breakfast, Avoid During Fair”
3 of 5 stars Reviewed 19 October 2011
1
person found this review helpful

We happened to be staying at this hotel during the California State Fair (Fairgrounds right next door) and the parking was always a challenge in the evening because of the Fair-goers. The lot is not that big and it's definitely competitive.

The rooms are basic although the studio king room was a bit small. The wing chair was right up next to the bed and there is an odd configuration for the bathroom. The door swings open into the side of the bed. The refrigerator was full size and the kitchenette was well equipped. Due to a mix up, I did spend one night in a studio with 2 queen beds and it was much bigger and there was room to move around. I would recommend in general you request a room on the street side (not parking lot side) of the hotel. We had a number of rooms for our party and the street side rooms were bigger all around.

The hotel did offer a nice continental breakfast spread and if you were early enough (and the carnies weren't there) you could enjoy hard boiled eggs and fresh fruit along with the usual breads, cereal, and yogurt.

I used the washer and dryer and it was fine although one person in our party had her clothes come out with all kinds of stains from the machine. The hotel sent the stuff out for cleaning and everything came out, but be warned - especially if you don't have time to wait and see if they can have them cleaned for you. The pool is awkwardly located in the front parking lot and is very small so if there are a lot of kids or if you want quiet, it's hard to come by. In general the staff was really kind and attempted to be helpful. There was one gentleman at the front desk who didn't seem to know what he was doing, but we usually just waited until someone else came on shift to ask for assistance.

The only real down side to the hotel is we did have some things stolen while we were there by other guests. I think it's partly the transient element of the people who come during the fair. It was partly our fault (we flipped the prop on the door to step out for a minute and came back in less than 5 minutes, but someone came along and took our things).

Another person in our group mentioned having the door propped on the metal lock while waiting for someone else to stop by and some strangers started to come into the room - no knocking - and when they saw someone inside said, "sorry" and quickly walked away.

If you need a hotel with easy freeway access, this is pretty conveniently located, just don't stay here during the California State Fair.

Room Tip: Choose a room on the street side (not parking lot side) of the building.
See more room tips
  • Stayed July 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownePlaceSuites011, General Manager at TownePlace Suites Sacramento Cal Expo, responded to this review
23 November 2011
Thank you for your review of the TownePlace Suites Cal-Expo Sacramento!
We appreciate that you took the time to provide feedback and I will pass on your comments to our Staff. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Your comments have been reviewed by the hotel’s management.

Please accept our sincere apologies, we hope you will continue to use TownePlace Suites as your lodging of choice, and look forward to welcoming you back in an effort to provide you the level of service you expect from TownePlace Suites by Marriott Cal Expo Sacramento.
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sac delta
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“good hotel”
5 of 5 stars Reviewed 29 July 2011
1
person found this review helpful

staff was extremly kind and helpful. Rooms were clean and nice. location was right next to cal expo, easy to get to everything.

  • Stayed July 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownePlaceSuites011, General Manager at TownePlace Suites Sacramento Cal Expo, responded to this review
2 August 2011
Thank you for your recent correspondence regarding the TownePlace Suites by Marriott. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.
We are always pleased to receive praise and acknowledgment of such a positive nature.
It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make the TownePlace Suites by Marriott, a leader in excellence.

Sincerely,

Ruth Martinez
General Manager
TownePlace Suites by Marriott
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Bay Area
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Very small and limited parking spaces!”
2 of 5 stars Reviewed 20 July 2011 via mobile
1
person found this review helpful

I've stayed at Tribute Rd Courtyard by Marriott many times because it is close the Business 80 and Starbucks. I decided to try Towneplace Suites next to the Courtyard's because it has kitenette in the rooms. However I regretted the decision for the following reasons:
1. The parking spaces are so small so many people ended up taking up two spaces. I had to park at the Courtyard and walk over.
2. The front desk was unmanned for almost 10 minutes with a note stating sorry for the inconvenience, really!?

  • Stayed July 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Trvlite about TownePlace Suites Sacramento Cal Expo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TownePlaceSuites011, General Manager at TownePlace Suites Sacramento Cal Expo, responded to this review
2 August 2011
Thank you for taking the time to convey your comments regarding your recent experience with the TownePlace Suites by Marriot. Your willingness to share your thoughts with us is genuinely appreciated.

We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Your comments have been reviewed by the hotel’s management and appropriate action has been taken to ensure a situation of this nature will not be repeated in the future.

Again, please accept our sincere apologies. We hope you will continue to use TownePlace Suites by Marriott as your lodging of choice, and look forward to welcoming you back in an effort to provide you the level of service you expect from TownePlace Suites by Marriott.

Sincerely,

Ruth Martinez
General Manager
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Additional Information about TownePlace Suites Sacramento Cal Expo

  • Towneplace Suites Sacramento
  • Sacramento Towneplace Suites
Address: 1784 Tribute Road, Sacramento, CA 95815
Price range (per night):* INR6,105 - 8,514

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