We spent one night at the hotel on a trip up to Reno from the south bay area. The hotel is right off the freeway and I believe has a free airport shuttle. I loved the Black Bear Diner right across the street, and also the Burger King for my fountain Diet Cokes. The room was fine, and I used a complimentary crib (bring your own blankets!). I didn’t hear any night noise, but don’t know if I had neighbors. We were on the second of three floors.
The breakfast was extensive, with microwaveable breakfast sandwiches and a “pancake and sausage on a stick” which I hadn’t seen before, in addition to the make-your-own waffles, fruit (fresh and refrigerated combos, like mango and grapefruit), several kinds of yogurt, pastries, oatmeal (with additions available such as raisins and huge walnut halves), cereal, juices and more. The breakfast room has a widescreen TV with cartoons that my granddaughter enjoyed. Since breakfast is included, you can always have breakfast for dinner at the Black Bear, since they make such great breakfasts! You also can’t beat the customizable ice cream sundaes there for the kids.
I couldn’t figure out how to turn the heater/AC off (just seemed to go colder or warmer) but that’s probably just me, and I could have called the front desk.
The front desk employees were helpful and gave me complimentary toothpaste and toothbrushes, which I’d forgotten to pack. It’s no “destination resort” but I can definitely recommend this hotel for a stay when visiting in the nearby area, a convenient airport hotel, or for a stop-off stay on a road trip. It worked well for us.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
17 October 2011
Thank you very much for staying with us and the feedback you provided. We look forward to the next time you are in the area. We hope you choose our hotel for your lodging needs!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC