This hotel is conveniently located and at a good price. We have stayed here before and found that it is clean but a little dated. We stayed here for one night to go to the theater and were looking forward to sleeping in Sunday morning. However, we were literally ripped from our sleep early in the AM with a worker pounding on the wall outside of our window. As if the pounding wasn't unsettling enough, we looked out the window to find a man on a lift able to look in on us as we slept. We were on the forth floor!
My husband called the front desk to complain and the response was "sorry, there is nothing we can do for you".
Through out the morning, this happened two more times. So, my advice to anyone who chooses to stay here, KEEP YOUR CURTAINS CLOSED at all times because there is no privacy!
My husband and I travel often and this is the first time I have taken the time to write a bad review...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
3 February 2012
Thank you for taking the time to write a review about our hotel and am truly sorry you experience a problem. We should have had the painters that were painting the exterior that is one of the last phases or our million plus dollar renovations start at a later time. You will be happy to know that they are done and the hotel looks great. I hope you will give us another try next time you are in Sacramento.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC