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Sheraton Grand Sacramento Hotel – reviews, photos

3.5 of 5
1230 J Street, 13th and J Street, Sacramento, CA 95814
Hotel amenities
Sheraton Grand Sacramento Hotel
Sheraton Grand Sacramento Hotel
Sheraton Grand Sacramento Hotel
Sheraton Grand Sacramento Hotel
Sheraton Grand Sacramento Hotel
Sheraton Grand Sacramento Hotel
Ranked #13 of 86 hotels in Sacramento
4.0 of 5 stars 216 Reviews
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216 reviews from our community

What travellers say about this hotel
  • Convention center(11)
  • Very nice(10)
  • Room service(9)
  • Business travelers(4)
  • Flat screen(3)
  • Lobby bar(3)
Traveller rating
    68
    90
    30
    14
    14
Only show reviews for Family (23) | Couples (47) | Business (95)
Date Rating
Top Contributor
115 reviews 115 reviews
Reviews in 63 cities Reviews in 63 cities
350 helpful votes 350 helpful votes
“Not as Grand as I had anticipated”
3 of 5 stars Reviewed 16 January 2012

Impressive high building with spacious lobby area with friendly staff and in good downtown location.. Offered choice of floors so no Priceling penalty here. Chose high floor on recommendation of previous reviewers and was not disappointed with the views. Other matters were however not so Grand. Wall paper in bedroom corridor was old fashioned and showing signs of age. A 1 inch gap between the bottom of the bedroom door and the floor meant that noise was an issue with passing guests both late at night and in the early morning. Very small pool area and mostly shaded from the sun.

Reasonable breakfast for 17 bucks in Morgans - offered numerous refills of coffee but we were drinking tea!

Not a bad hotel but certainly not Grand.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask redhand about Sheraton Grand Sacramento Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boise, Idaho
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Friendly and Comfortable”
4 of 5 stars Reviewed 10 January 2012

Spent almost two weeks here in November. Great room and good service. Small but better than average health club. Lobby bar is a good gathering place. Restaurant was good. Even though it was incredibly busy, felt well taken care of. Although central to downtown I was amazed at the number of panhandlers and people sleeping in doorsteps in the area. CA had better get a grip.

Room Tip: Get a high floor to have city views
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sadec1970 about Sheraton Grand Sacramento Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chico, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Impressive”
5 of 5 stars Reviewed 2 January 2012

Was very pleasantly surprised about how beautiful this hotel is and great, friendly service.

Room Tip: Great deal on priceline.com ($104)
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask scott s about Sheraton Grand Sacramento Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Poor service- no food- Club Lounge closed- no apologies!”
2 of 5 stars Reviewed 26 December 2011

Upgraded to a Club Level room for the extra perks and lounge access. $30 a day. It's been closed the entire time we've been here. They never told me it would be closed for the holidays. Then they close room service early and closed the bar and restaurant. There is no food and we havent eaten since lunch. Full service? Hardly. Never staying here again. They offered us vouchers to make up for the club lounge closure, but they do us no good if everything is closed. horrible communication and no solutions or assistance offered. Yogurt, cookies, fruit? Nothing.

Room Tip: Upgrade to a club level room. But make sure to check and see if they are open.
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  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask VoyagerOne21 about Sheraton Grand Sacramento Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lafayette
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Very nice hotel...good service...good restaurant on-site”
4 of 5 stars Reviewed 21 December 2011

We stayed at the hotel for a mini-vacation. We got a room on the 21st floor which had a nice view. There was a beautiful sunset one evening, and it was incredible to see. The beds are very comfortable. The pool was nice, but it was a bit too cold outside for us to swim. The fitness area looked good, but we didn't have time to use it.

There is a restaurant in the hotel. We got free breakfast with our AAA reservation. The breakfast was great. The staff were really attentive and got the orders correct every time. It was great to have the kids start the day with a good meal.

There are serveral computers with large screens that are available for guests. They also have a large lobby area with a small bar.

Room Tip: We asked for a higher floor for a bit more of a view.
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Sheraton Grand Sacramento Hotel

  • Sheraton Sacramento
  • Sacramento Sheraton
Address: 1230 J Street, 13th and J Street, Sacramento, CA 95814
Price range (per night):* INR7,561 - 16,579

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