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Quality Inn Natomas – reviews, photos

2.0 of 5
3796 Northgate Boulevard, Sacramento, CA 95834-1617
Hotel amenities
Quality Inn Natomas
Ranked #56 of 86 hotels in Sacramento
3.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    4
    9
    6
    4
    18
Date Rating
Louisville, Kentucky, United States
1 review
“terrific service, great value, good location”
5 of 5 stars Reviewed 6 October 2011

after calling around the Sacramento area looking for a place to stay, with both location (proximity to airport) and price taken into consideration this place was an immediate choice.

While we only stayed one night, the room was clean. we did not eat at the restaurant but walked to two local establishments that we were quite happy with.
the front desk was very helpful and went out of their way to help us.
then finished off with a 10 minute drive to the airport for our flight back.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tanging about Quality Inn Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“GREAT STAFF!!!”
4 of 5 stars Reviewed 6 October 2011

The staff goes above and beyond their job duties to keep customers happy with their stay.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask attenwad about Quality Inn Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Caney, Texas
Contributor
20 reviews 20 reviews
Reviews in 20 cities Reviews in 20 cities
6 helpful votes 6 helpful votes
“Average”
3 of 5 stars Reviewed 25 September 2011
1
person found this review helpful

stayed at this hotel for almost 2 weeks, did have problems getting clean towels on a daily basis, however, breakfast was a little better than previous reviews, had bacon and eggs every morning, however that was a 6am...floors are dirty, sheets seemed ok, place was quiet. Be sure to ask for a room w/ a microwave and fridge but be prepared to pay $5 more a night for this service that should be provided to anyone who stays longer than one night without an extra fee, since the website states that microwaves and fridges are in the rooms.

  • Stayed September 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask TheClarks2011 about Quality Inn Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raneeka Lal, General Manager at Quality Inn Natomas, responded to this review
22 May 2012
Thank you for your honest feedback. I’m sorry that you were a bit disappointed with your room. However, we have recently had some great maintenance done that has resolved many of our previous problems. I hope you’ll give us another try next time you’re in Sacramento, and we welcome your feedback if you do!

Regards,
Raneeka, General Manager
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sacramento, California, USA
2 reviews
1 helpful vote 1 helpful vote
“Needs DEEP Cleaning”
2 of 5 stars Reviewed 13 September 2011
2
people found this review helpful

Let me start my saying that the gentleman who checked me in was very nice. That was probably the only part of my stay I can say I am satisfied with. I'm not a picky customer and I rarely have complaints, but this place could use a MAJOR deep cleaning. I noticed a yellow stain on the bed sheets as soon as I walked into my room and checked the bed. Housekeeping came fast to change them for me. Don't walk around your room with out your shoes on, because the carpets had the bottom of my feel almost black with dirt from the carpet. Had to wear shoes or socks to even walk to the bathroom. Now the bathroom, wow.... I couldnt tell if the towels were not washed or if they were just old and needed to be replaced, but the towels were dingy and gross in both rooms I occupied. The shower leaked water through the bottom of the tub and drain needed to be cleaned big time. Water puddled at my feet while taking a shower, it wouldn't go down the drain fast enough. It is located right off of the freeway but was actually quiet considering. I will NOT be returning to this place until they get a major cleaning makeover!

  • Stayed September 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
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Ask HereThereErywhere about Quality Inn Natomas
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Raneeka Lal, General Manager at Quality Inn Natomas, responded to this review
22 May 2012
I’m sorry to hear about your experience. I’m glad that our staff took care of you so quickly, but conditions like those you described do not meet our standards. After reviewing feedback like yours, we’ve undergone several renovations, and have taken care of several of these issues. I hope you’ll give us a try next time you’re in town.

Best,
Raneeka, General Manager
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“No Excuse for not leaving towels!”
1 of 5 stars Reviewed 8 September 2011

We stayed at this hotel for 7 days. Three of the seven we did not get bath towels, and often were missing some sort of other towel, either wash cloth, bath mat, or hand towel. It was not that we did not get clean towels, but simply, NO towels. The old towels were taken and not replaced. Not to mention this occurred with cups, soap, etc. In addition, I do not know if the floors have ever been cleaned. When you got out of the shower and walked around the room, the bottom of your feet were black, and you would leave black foot prints in the bathroom. If it were not for the special rate we had gotten for booking for a week, we would have packed everything up and gone to the hotel down the street.

Room Tip: Extremely annoyed
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  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Quality Inn Natomas

  • Quality Inn Sacramento
  • Sacramento Quality Inn
Address: 3796 Northgate Boulevard, Sacramento, CA 95834-1617
Price range (per night):* INR3,641 - 4,257

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