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Quality Inn Natomas – reviews, photos

2.0 of 5
3796 Northgate Boulevard, Sacramento, CA 95834-1617
Hotel amenities
Quality Inn Natomas
Ranked #56 of 86 hotels in Sacramento
3.0 of 5 stars 41 Reviews
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41 reviews from our community

    Trip type
Traveller rating
    4
    9
    6
    4
    18
Date Rating
Los Alamos, New Mexico
1 review
“No Excuse for not leaving towels!”
1 of 5 stars Reviewed 8 September 2011

We stayed at this hotel for 7 days. Three of the seven we did not get bath towels, and often were missing some sort of other towel, either wash cloth, bath mat, or hand towel. It was not that we did not get clean towels, but simply, NO towels. The old towels were taken and not replaced. Not to mention this occurred with cups, soap, etc. In addition, I do not know if the floors have ever been cleaned. When you got out of the shower and walked around the room, the bottom of your feet were black, and you would leave black foot prints in the bathroom. If it were not for the special rate we had gotten for booking for a week, we would have packed everything up and gone to the hotel down the street.

Room Tip: Extremely annoyed
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  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Evelena P about Quality Inn Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redlands, California
1 review
“ABSOLUTELY NASTY”
1 of 5 stars Reviewed 21 August 2011

In regards to the other post ABSOLUTELY NASTY that I posted earlier:

As you can see from the response from the general manager, she thinks nothing is wrong with the room.
I have posted pictures so that the General Manager (and other guests) can see that the items I described ARE in fact the SAME AS I DESCRIBED. You can't miss them.

I would have given this a Zero rating if it would have let me.
As to a next visit. ARE YOU KIDDING ME? I WOULD NEVER STAY THERE AGAIN.

  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Lori B about Quality Inn Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raneeka Lal, General Manager at Quality Inn Natomas, responded to this review
25 August 2011
I apologize to the guest for incorrectly checking the room. That room should never have been rented. We have refunded the guest the money and thank her for bringing these deficiencies to our attention. As stated before, the hotel’s goal is to keep improving. Unfortunately, from time to time we make mistakes. Our goal is to create returning guest and it is disappointing to hear that you will not return. We are reviewing every room so ensure that this does not happen again.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“ABSOLUTELY NASTY”
1 of 5 stars Reviewed 13 August 2011
2
people found this review helpful

Cob webs on the walls and ceiling. Lots of dirt on the ceiling above the air unit. Shower floor was stained brown. The lamp shades were rotten. The sheets were either dirty or stained. Free breakfast was a joke. At 8:30 A.M. there was 1 bagel and 3 English muffins. Do yourself a favor, DO NOT STAY AT THE QUALITY INN NATOMAS.

  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
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Ask Lori B about Quality Inn Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raneeka Lal, Manager at Quality Inn Natomas, responded to this review
18 August 2011
We thank you for bringing your concerns to our attention. We strive to provide great service and to maintain our rooms to exceed guest expectation. From time to time we fail in that mission. Although we did not find the items in the rooms to be the same as described we were deficient in our breakfast. We have retrained our breakfast staff to follow our standards and are sure that future guests will not have the same experience. We appreciate every comment and take each situation very seriously. Thank you Lori B. we know that your next visit will be better and we strive to earn every guests.

Raneeka Lal
General Manager
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Sacramento, California
1 review
“Thank you for peace of mind in the place I now CALL HOME!”
5 of 5 stars Reviewed 1 August 2011

Dear owners and Operators,
I just want to THANK YOU so much for my current stay at your hotel. I unfortunately lost my home in Natomas and as a result was required to stay in a motel. I chose your hotel three weeks ago and so happy I did. From the very start your GM and staff made me feel very welcomed. They appear to work as a family and it shows and made ME a family member.

For many people, going through what I have just gone through, would have been devastating, but honestly YOUR STAFF made me feel so at home and so welcomed that each day I tend to regret it less and less.

I will be here for many months now because I WANT TO! Thank you so much!

  • Stayed July 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask aaasmorg about Quality Inn Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Very disappointed”
1 of 5 stars Reviewed 27 July 2011

I had some friends and family members stay at this hotel and i thought about staying there for a business trip i had to take but what i was told was absolutely sickening! The rooms are fiflthy, people selling drugs outside the hotel, bed bugs, very noisy...the list goes on. I would have expected more for a place that has the name "hotel" in it! I feel bad my loved ones had to experience such a horrible stay. I would NOT advise anyone to waste their money n stay there.

  • Stayed July 2011
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask JDbusiness about Quality Inn Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Quality Inn Natomas

  • Quality Inn Sacramento
  • Sacramento Quality Inn
Address: 3796 Northgate Boulevard, Sacramento, CA 95834-1617
Price range (per night):* INR3,641 - 4,257

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