We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Vizcaya – reviews, photos

3.0 of 5
2019 21st St, Sacramento, CA 95816
Hotel amenities
Vizcaya
Vizcaya
Vizcaya
Vizcaya
Vizcaya
Vizcaya
Ranked #48 of 86 hotels in Sacramento
3.5 of 5 stars 30 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

30 reviews from our community

    Trip type
Traveller rating
    7
    8
    4
    4
    7
Date Rating
sacramento
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Outstanding customer service”
5 of 5 stars Reviewed 3 October 2006
1
person found this review helpful

My Husband and I stayed at the Vizcaya hotel for our anniversary, The Innkeepers are the nicest people I have ever came across. I went in there not having much money and they worked with me, They gave me there master suite at a very reasonable price, I talked with the innkeeper Angela and I was telling her how I did not have much time to decorate my room being that it was a supprise for my husband. she completly offered to fully decorate the room. She went to the store and baught the decorations for me, and went and got the flowers for me, She even had restraunt menus waiting in the room when we arrived. We did not have alot of money to pay for the $15.00 min on the food you order so I called down and asked directions to a great restraunt she not only gave me directions but she also offered to go pick my food up for us. Her fiance was the most polite man I have ever met, They were deffenatly meant fr each other. From what I have seen anyone would be crazy not to stay at the hotel the innkeepers really make it worth coming back.
Thank you.

  • Liked — the service
  • Disliked — nothing
  • Tips/Secrets — be prepared for kindness
  • Stayed August 2006, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask angforj about Vizcaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
concord
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
“Blliss!”
5 of 5 stars Reviewed 21 August 2006
3
people found this review helpful

My husband and I were married at the Vizcaya. We had a really great experience. From planning to walking down the aisle we really enjoyed our experience. We were sooo busy before the actual wedding we were unable to meet Elizabeth (wedding coordinator) until the day of the wedding or even rehearse the night before. We had driven to Sacramento to look the place over especally because we read the rest of the not so good experiences on this site. The building matchs the internet picture. True there are two water marks on the celling and we did not spend the night at the hotel but the rooms are really pretty. I say pretty because the one we viewed had a pink italian marble fire place, very cool. Anyway the buffet was mouth watering and we were completly catered to. The lead server was fantastic she really made sure everything was perfect and to our preference throughout the reception. Elizabeth was on top of everything! We are so completley happy with the Vizcaya and the service we recieved we would definitly recommend the Vizcaya. We were married outside in the courtyard in the gazebo and held our reception inside. The stained glass on the ceiling is a great touch. The fountain, patio, and courtyard make for beautiful pictures. This venue is affordable and beautiful. We were very happy!!!!!

Brienne & Jeff

  • Liked — beautiful
  • Disliked — sap
  • Tips/Secrets — take pictures...wink wink
  • Stayed July 2006, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask happyviewer about Vizcaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bakersfield, CCA
Contributor
20 reviews 20 reviews
Reviews in 17 cities Reviews in 17 cities
195 helpful votes 195 helpful votes
“Room with a P.U.”
1 of 5 stars Reviewed 14 October 2005
7
people found this review helpful

I find that the reviews of hotels generally are slanted to the few who have a gripe to make. Most people who enjoy a hotel don't run home to write about it, but those who don't, can't seem to stop. As a result, I try to write both with equal vigilance.

That said...be forewarned.

The Vizcaya is absolutely wanting for service, class and just plain cleanliness. My wife and I stayed due exclusively to its 4 star rating. I would agree with many other visitors that the bed and breakfast would not receive 1 star in comparison to any generally accepted rating system.

From the moment we walked in, the service was atrocious. We were clearly a bother to the one person staff member who couldn't have been over 19. She apparently was saddled with double duty of cleaning floors and hosting incoming guests...and we were clearly cutting in on mopping time.

She had us sign in and pointed at our room across the back patio. Parking is atrocious. The room, when we finally did get in, was dank and mildew smelling. I never expect a Four Seasons when choosing a 100 year old bed and breakfast, but I also do not expect the same sheet set from 100 years ago. The beds were extremely noisy and poorly maintained. The refrigerator was inoperative as was the fireplace. We were suppose to have a suite and their suite apparently was determined by the fact that a coffee table was in the room. The carpets were stained miserably and the house abuts an alley that insures that any traffic not found on the carpet was a short glance outside the room. Just a pet peeve for anyone going with a woman or any amount of bathroom paraphernalia...there is no counter space. None. Well, at least not in our room. We were forced to put toothbrushes, hair brushes, antiperspirant, etc... on the floor on a towel.

I can't speak to breakfast because I was terrified to even attempt the "gourmet" meal after the "4-star" accommodations.

Frankly, returning is never an option. While the picture opportunities at the front fountain are fabulous, the rest of the service and rooms were less than picturesque.

  • Stayed November 2004, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Civillit1 about Vizcaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sacramento hotels

Amber House Bed and Breakfast Inn
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d73998?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Residence Inn Sacramento Downtown at Capitol Park
4 of 5 stars
Show Prices ABS:HotelCheckRates-d639444?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Courtyard by Marriott Sacramento Cal Expo
4 of 5 stars
Show Prices ABS:HotelCheckRates-d589298?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Greens Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1176779?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hampton Inn & Suites West Sacramento
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1235888?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Sacramento, CA
2 reviews
Reviews in 2 cities Reviews in 2 cities
25 helpful votes 25 helpful votes
“It's a dump!”
2 of 5 stars Reviewed 24 January 2005
22
people found this review helpful

We stayed here on our wedding night. What a dump! The furniture was dirty (white/stained brown) chairs in room, dirty bathroom, and lousy service. The room was advertised with a fireplace. We called the concierge for some firewood and they said "Why do you need firewood? It's summertime!" No firewood was available. So, it was certainly a memorable night. Oh, and the breakfast consisted of fresh and canned fruit and stale pastries!

Was this review helpful? Yes
Ask travel791 about Vizcaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Carmichael, CA
1 review
18 helpful votes 18 helpful votes
“What a Disaster”
1 of 5 stars Reviewed 18 August 2004
18
people found this review helpful

This place is a dump. I recently attended a wedding & stayed in one of their rooms at the Vizcaya. The whole thing was a disaster. The wedding plans got completely messed up, they lost the bride and grooms alcohol (which she provided for the reception) and botched the dinner service, Staff was no where to be found the entire night, her family and friends spent the night trying to patch up mistakes and track down Vizcaya staff, Now they are refusing to refund her any money. The rooms are nasty. The whole place smells like mildew, the rooms are funky and old, water stains on the showers and bathtubs, old mattresses and stained, holey linen. They advertise this place as 4 star, ha ha, what a joke. I wouldn't give this place 1/2 a star. Whoever owns this place should be embarrased. No wonder they are selling it.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Vizcaya also viewed

Le Rivage Hotel
4.5 of 5 stars 168 Reviews
Sacramento, CA
Show Prices ABS:HotelCheckRates-d817535?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Citizen Hotel
4.5 of 5 stars 182 Reviews
Sacramento, CA
Show Prices ABS:HotelCheckRates-d1140707?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Larkspur Landing Sacramento
4.5 of 5 stars 112 Reviews
Sacramento, CA
Show Prices ABS:HotelCheckRates-d119580?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 86 hotels in Sacramento, ranked by popularity »

Been to Vizcaya? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Vizcaya

  • Vizcaya Hotel Sacramento
Address: 2019 21st St, Sacramento, CA 95816
Price range (per night):* INR4,929 - 5,713

Owners: What's your side of the story?

If you own or manage Vizcaya, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Vizcaya
Show the lowest price for this hotel (from our partners)
Show Prices