We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Hilton Garden Inn Sacramento/South Natomas

Hilton Garden Inn Sacramento/South Natomas – reviews, photos

3.0 of 5
2540 Venture Oaks Way, Sacramento, CA 95833-3200
Hotel amenities
Hilton Garden Inn Sacramento/South Natomas
Hilton Garden Inn Sacramento/South Natomas
Hilton Garden Inn Sacramento/South Natomas
Hilton Garden Inn Sacramento/South Natomas
Hilton Garden Inn Sacramento/South Natomas
Hilton Garden Inn Sacramento/South Natomas
Ranked #5 of 86 hotels in Sacramento
4.0 of 5 stars 85 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

85 reviews from our community

    Trip type
Traveller rating
    42
    24
    13
    5
    1
Date Rating
Sacramento, California
1 review
1 helpful vote 1 helpful vote
“Commendation for Desk Clerk Staff”
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

I frequent business traveller to Sacramento and Hilton Gold Honors member and occasionally stay at this hotel. I visited this location February 7 - 10, 2012. I would like express my appreciation for a particular Desk Clerk Staff by the name of Luchie. Her courtesy and competency was superb. I have been in customer service at a fortune 500 company for 35 years; I was so impressed with Luchie's service that I would hire on the spot. I certainly hope you have a commendation practice where your employees are incented for excellent service; she definitely deserves it.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Debra G about Hilton Garden Inn Sacramento/South Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trvlgrl6
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Not Bad”
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

Stayed at this hotel for two nights in late January. Front desk and restaurant staff very nice and friendly. Room was very no-frills, but clean.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask trvlgrl6 about Hilton Garden Inn Sacramento/South Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Top Contributor
61 reviews 61 reviews
Reviews in 27 cities Reviews in 27 cities
80 helpful votes 80 helpful votes
“Very Satisfactory HGI. - Desk Staff was a bit cold”
4 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

For Me - the best a property can be by itself is 4 dots or "Very Good." The staff earn the final rating of excellent. This place did everything very well. The staff- only fair. I am not a Hilton loyalty member. Have you ever had the person ahead of you treated like a close friend and then when it's your turn- they treat you with indifference? This was the case here.
While I had one of the better weeks at this place- great appointments and bedding- staff didn't make the grade.

With all this said, I would go back. Good corporate focus.

  • Stayed May 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by David R for Sacramento
Ask David R about Hilton Garden Inn Sacramento/South Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent, Washington
1 review
2 helpful votes 2 helpful votes
“Greatly enjoyed the stay...”
5 of 5 stars Reviewed 20 January 2012
2
people found this review helpful

Really appreciated the excellent care and service that Luchie gave on first day of check in. Airline Flight was cancelled the next day, and decided to return that evening because of the great service the first day. Luchie quickly provided Shuttle Service from the Airport late in the evening, and made arrangments for early departure the next day. I plan to return every month for business.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Rich S about Hilton Garden Inn Sacramento/South Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
1 review
1 helpful vote 1 helpful vote
“Very impressed!”
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

From booking to staying, the staff were extremely accommodating with my arrangements. Great Service, staff knows my first name and gives me the VIP treatment during my stay. I felt like family here! The manager Chris and his staff are so pleasant with a smile when I left for my meeting in the morning and a smile to welcome me back. Ronny over at the restaurant was so sweet and took care of me too! The kitchen staff was like good friends...wow...Hotel extremely clean, room was very nice...tons of plugs for all my equipment and gadgets...if I ever had to come back for my business trips...it will be back here to see Chris and his staff.

Room Tip: non smoking rooms were nice.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Darlene H about Hilton Garden Inn Sacramento/South Natomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hilton Garden Inn Sacramento/South Natomas also viewed

Larkspur Landing Sacramento
4.5 of 5 stars 112 Reviews
Sacramento, CA
Show Prices ABS:HotelCheckRates-d119580?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Homewood Suites by Hilton Sacramento Airport - Natomas
Show Prices ABS:HotelCheckRates-d1176415?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Citizen Hotel
4.5 of 5 stars 182 Reviews
Sacramento, CA
Show Prices ABS:HotelCheckRates-d1140707?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 86 hotels in Sacramento, ranked by popularity »

Been to Hilton Garden Inn Sacramento/South Natomas? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Garden Inn Sacramento/South Natomas

  • Hilton Garden Inn Sacramento
  • Hilton Sacramento
  • Sacramento Hilton Garden Inn
  • Sacramento Hilton
Address: 2540 Venture Oaks Way, Sacramento, CA 95833-3200
Price range (per night):* INR5,153 - 10,194

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Sacramento/South Natomas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Garden Inn Sacramento/South Natomas
Show the lowest price for this hotel (from our partners)
Show Prices