I booked a non-smoking, single bed room A MONTH before I went. When I got in the room 2 nights ago, there was practically a smoke haze floating in the room. I called the desk and told the girl that I'd ordered a non-smoking room. The desk clerk tried to tell me it was a non-smoking room. I told her that it smelled really bad. She said that she was sure that the maids had not been smoking in it. I said, I'm not upset with you, and I'm not accusing the staff of smoking in here, but I don't smoke and the room stinks and there are ash trays on the dresser and the kitchen counter. It's fairly evident that this is a smoking room. She told me that they were booked solid and nothing else was available. (Grrr!) I said I'd booked a non-smoking room. She said she'd was looking through the record and saw that I WAS in a smoking room, but that they had UPGRADED me to a BIGGER room because they didn't have a non-smoking room available. (Remember, I booked a MONTH ago!) I told her, I'm only sleeping here for a couple hours. I don't take up very much room while I'm sleeping. She said she'd see if there was anyone who could switch and she'd call me back. She called back a few minutes later, and said she'd done an audit and there was another NON-smoking room available, "Don't sit on the bed or anything", and I'll let you know which number it is in a few minutes. She called me back to come down to the office to pick up another key. When I got to the new room, it indeed had a non-smoking, 'circle-with-a-cigarette-in-it-crossed-out' sign on the door. I guess the time that I spent 'not sitting on the bed' and waiting for them to tell me the room number, they had gone to check out the room and turned the air conditioner on full blast to air it out (though it had been a very cold windy day ), hoping that I might not notice that this room smelled like smoke, too. ~ Not as bad, but still...you could tell SOMEone had 'broken the rules'. I turned off the air, the room got stuffier. It was late, I was tired. I put my suitcase on the kitchen counter...next to the ashtray, and got ready for bed.
Now, I had read a few of the reviews, and one of them had mentioned the most intolerably uncomfortable beds in existence, but I just figured they'd had one grumpy visitor.... I found out he had been absolutely honest. That bed felt like a plywood box with a mattress protector thrown over it! And I couldn't figure out how something so solid feeling could squeak SO much, but every single time I turned over, moved my knee, or adjusted my elbow, that dang bed sent out a series of squeaks. At some point, I think I was just so exhausted that I passed out, but I must have gone into REM, cus the bed woke me up with the squeaking again!
Needless to say - not a restful night, or a refreshed morning.
The ONLY good news I have to say about my stay at the Homestead Inn is that it turned out that it was RIGHT next door to the building that the class was being held in. When I got to my class, I introduced myself to the nice woman sitting next to me and asked her to give me a nudge if I dozed off.
- Homestead South Natomas Sacramento
- Extended Stay America Sacramento
