We were in Roseville/Rocklin Feb 2012 for a family wedding. Many hotels in the area, but this on is unique with the two bed/bath suites (apart from the divey Marriot Residence). My wife and I decided to share one of their two bed-two bath suites with my parents to keep costs down. Had a few families in our party do this. While en route, received a call from the management (i forgot her name) that our room wasn't avaliable due to a pipe break. However, she quickly apologized and offered us two Suites at the same price. She was extrememly nice, and even put the rooms next door to one another. Great way to win back a customer -- quickly fixing a problem. Nicely done!
Check-in just after 3pm was quick and efficient, with the front desk once more apologizing for the inconvenience of not having the room we booked. We found our rooms very clean and extremely spacious. Full living area seperated from the sleeping/bath area by a door. A large flat-screen TV in both areas. The full kitchen is nice for families, and we used the microwave, fridge, and sink multiple times. We loved that the living area was seperated from the beds/bathroom by an acutal door, so if you wanted you could stay up and watch the tv you could while others slept.
The dining area was spacious and very clean. Breakfast is included in the room price, andselections were very good, with hot items like eggs, bacon, pancakes, and waffles, with a good assortment of yogurt, fruit, bagels, and pastries. The two nights we stayed, the breakfast offerings changes. A definite plus if you're staying multiple nights.
This is a good hotel for longer stays or for families that need a bit more room. Location is great, with the Galleria mall just minutes away, as well as many restaurants and shops.
We had rooms 200 and 201. They are on the quiet side of the hotel. Didn't hear any noise from...
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