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Courtyard by Marriott Riverside – reviews, photos

3.0 of 5
1510 University Avenue, Riverside, CA 92507
Hotel amenities
Courtyard by Marriott Riverside
Courtyard by Marriott Riverside
Courtyard by Marriott Riverside
Courtyard by Marriott Riverside
Courtyard by Marriott Riverside
Courtyard by Marriott Riverside
Ranked #6 of 25 hotels in Riverside
4.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    12
    10
    11
    1
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Date Rating
nickkatt
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Awesome”
5 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

I was here not long ago for a wedding for my best friend and i stayed here for 4days/night.The service was great along with the staff and cleanliness and very professional. I highly recommend this place to anyone regardless of the reason. I cant say enough good things about this hotel.The only thing that i was shocked about was the gym/workout facility...but regardless of that little thing. I support their business and next time i am in the area,they we be seeing me again.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardRiverside, General Manager at Courtyard by Marriott Riverside, responded to this review
5 December 2011
Hello, My name is Melanie Gilson and I am the general manager of the Courtyard by Marriott, Riverside. I am really glad to hear your stay was an awesome one. It can be so stressful traveling for important events, especially one as important as your best friend’s wedding. It was our pleasure to insure your stay was effortless, so you could fully enjoy this special time. Thank you for your review.
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Las Vegas
Senior Contributor
22 reviews 22 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“nice”
4 of 5 stars Reviewed 23 October 2011

This hotel is close to UC Riverside. Just about every kind of fast food/bar/restaurant located very close. The rooms were very clean. Love the bed and pillows. We had several mechanical problems with our room- no light in bathroom, toilet not working properly, and then A/C not on (needed to flip a circuit switch) While engineering was very kind and Edith at the front desk was very nice, I ended up having to switch rooms. It would have been nice if they would have offered a free breakfast or something for all the trouble. It is odd that this hotel doesnt have any sort of free breakfast, but it does have free wifi, so that is great! Showers were clean, big and had good water pressure.

Room Tip: both of my rooms were quiet and very clean
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  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by weglow4 for Riverside
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardRiverside, General Manager at Courtyard by Marriott Riverside, responded to this review
15 November 2011
Hello Weglow4
My name is Melanie Gilson and I am the General Manager. I love to read reviews about the hotel. It is my goal that every stay is restful and enjoyable. Knowing how busy we are in life, I really appreciate all the feedback even if it is 50% good and 50% bad. I realize in delivering exceptional service we missed a step and I take this very seriously. I would like to invite you back to the hotel to see the improvements that have been made since your last stay and offer you complimentary breakfast. By the middle of next year we will be fully renovated and you will be able to enjoy a full restaurant with Breakfast, Dinner, Lounge and Starbucks. We look forward to making up the blemishes of your last stay and having you enjoy our new amenities.
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Madison, Wisconsin
Contributor
15 reviews 15 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Nice and Located well”
4 of 5 stars Reviewed 19 September 2011

Not super familiar with riverside but the hotel seemed to be located well. Clean and pretty quiet.

Room Tip: Comfortable rooms
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  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask SandraBurke about Courtyard by Marriott Riverside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardRiverside, General Manager at Courtyard by Marriott Riverside, responded to this review
15 November 2011
Hello SandraBur
It is always a pleasure to see my guests taking the time to review my hotel. My staff and I truly appreciate your feedback and I invite you, the next time you are in town to stop by and say hello. I love to meet my guests and hear their thoughts. Here’s to many great travels ahead!
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Seattle, WA
Top Contributor
62 reviews 62 reviews
Reviews in 50 cities Reviews in 50 cities
53 helpful votes 53 helpful votes
“Go For The Service”
5 of 5 stars Reviewed 9 May 2011
1
person found this review helpful

I stayed here for work and had just come from a very UNfriendly hotel. I was greeted by Jante and Edith at the front desk and they completely changed my mood. In addition to fulfilling my request for a top floor room with a king bed, they were friendly and more than willing to help with anything else I needed. My stay was 6 nights, but I'll be telling everyone I know to stay at this Courtyard in Riverside!

PROS:
Staff!
Large bathrooms
Couch in KING room
On-site laundry
Free WiFi
Free parking
Easy access to major freeways

CONS:
Older styling (although flat screen TVs were in the rooms)
Limited bar hours
AirCon is noisy
Elevators a bit slow

  • Stayed May 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardRiverside, General Manager at Courtyard by Marriott Riverside, responded to this review
23 June 2011
Hello OpEd,

Receiving feedback about my staff, good or bad is alway welcomed but to hear that my Front Desk Agent's were able to put you in a good mood, is a very rewarding comment. Thank you for taking the time to post your feeling on tripadvisor.
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Oklahoma City, Oklahoma
Top Contributor
67 reviews 67 reviews
Reviews in 31 cities Reviews in 31 cities
92 helpful votes 92 helpful votes
“Accomodating to my room requests, clean”
3 of 5 stars Reviewed 6 May 2011
2
people found this review helpful

Stayed for the 3rd time at this hotel May 2 - 4th. I called ahead and asked for a room far from elevator and stairs and was no problem. Room was on quiet end of 5th floor. Nice sunset views (even if overlooking the open land and comfort inn next door), you can still see palms and mountains!
Stayed again for business, only few miles from the manufacturing plant on Columbia. Easy commute.
Management is changing, another frequent visitor advised they may try to spruse the place up a bit. While clean, it is tired and fixtures need replacing.
Did not eat this time in the local eateries. I drove about 10 mins over to downtown Riverside and dined at Las Campanas at the Mission Inn. Will review separately, worth the visit, a little steep for the food quality but very quaint outside dining available.

  • Stayed May 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 4 more reviews by KKJACKS for Riverside
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardRiverside, General Manager at Courtyard by Marriott Riverside, responded to this review
23 June 2011
Hello KKJacks,

I truely appreciate your reviews of my hotel. The next time you are in Riverside and choose to stay at the Courtyard I would to say hello and express my appreciation to your loyalty to our brand.

The hotel is continuing to improve so please do not hesitate to ask about any upcoming updates.
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Additional Information about Courtyard by Marriott Riverside

  • Courtyard Riverside
  • Riverside Marriott
  • Riverside Courtyard
Address: 1510 University Avenue, Riverside, CA 92507
Price range (per night):* INR5,558 - 7,614

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