Checked into this Comfort Inn based on the glowing reviews at TripAdvisor. When I checked in I paid with a debit card. The desk clerk then informed me that he couldn't give me a receipt because something was wrong with his computer but I could pick it up in the morning. RED FLAG! I should have known better. We then proceeded to the room and were horrified when we entered the building. In the hallway was a roll-away type mattress rolled up and held together with duct tape. It had large wet stains and the entire hallway reeked! ANOTHER RED FLAG! Why we proceeded to the room I don't know...it was late and we were exhausted. We entered the room and the smell of vomit was overwhelming - STRIKE THREE! The entire place was filthy, old and not maintained or likely even cleaned. I have never seen another like it and frequently stay at "budget" motels. Went straight to desk and requested refund. Was told again no receipt. Checked into neighboring hotel, had to call and inform bank and cancel debit card. Was eventually straightened out thanks to the bank. We weren't particular as we were tired but this hotel was NOTHING like the descriptions on Tripadvisor. Maybe this entry won't get posted. It is a great service when it works but obviously unscrupulous hotel owners make numerous false entries. PLEASE BEWARE!!!
- Redwood City Comfort Inn
