I love this hotel's location near stores, restaurants and the Caltrain station. My room was comfortable, quiet and clean. The heater is audible when it cycles, but it didn't disturb my sleep because I wear earplugs to bed when I travel. I would stay here again.

This was excellent value for money. The breakfast was a bonus - although basic I had not expected this to be included for the money.

The room was very clean. I was facing onto the pool but it was not at all noisy.

Able to walk to evrything in the centre of Redwood City, and took the train to San Francisco - this cost $8.50 return.

Only downside was water took a long time to drain from the basin.

Wow. Double wow. When I checked in, I told the manager I would be staying two or maybe three nights. Because they require payment in advance, I paid for just two nights. When I later told him I would be staying a third night, he informed me I would have to move rooms because a regular guest was coming who prefers the one I was in! I hadn't asked for any particular room, so I don't know why he gave me that one in the first place. The hotel was probably at around 1/4 occupancy, so this was simple mismanagement. When I objected, he just said flatly, "all rooms are the same". Apparently he couldn't grasp the concept that forcing guests to move rooms was an inconvenience!

So I changed hotels rather than putting up with this inanity.

In general, the rooms are okay, though the fans in the bathroom are poorly maintained and loud. The heater in my room had trouble maintaining a constant temperature (alternated between too cold and too hot). Perhaps the worst part was that the chemicals they use for cleaning are overpowering and the room smells like them all the time.

One big plus, though: they have real cable TV (Comcast) rather than the limited TV service you usually get at pricier hotels.

My wife had major surgery at Kaiser Redwood City. We stayed the night before surgery, then I stayed for three more nights while she recovered. I was given a lower rate than standard. As others have said the room was exceptionally clean. Whole Foods market next door was convenient. The room had a microwave and fridge. Standard continental breakfast. The owner and staff were courteous and kind, recognizing my difficult and emotional situation. I am grateful for my stay in the best hotel value in Redwood City.