Arrived after booking 4 nights on hojo.com always thought they were a reputable hotel chain. The check in was fairly quick but they deducted 4 nights from my CC before we saw the room.
We we got to the room (#133) the front door was damaged, but this hardly prepared us for the horror when we opened it. The chairs were stained and bug infested, one light fitting was loose with bare live wires, the fridge was unclean, the A/C box would slice off your fingers if they got close. The enamel on the wash basin was worn away and harboring all sorts of bugs, I have never seen a toilet seat so worn. The shower surround was filthy, so was the coffee jug. The bed felt like a bison had been sleeping in it and I am sure it was flea ridden.
On reporting these points to the reception, I could tell that they were quite used to this and plainly did not care. They offered a move to room 234 (the walkway on this floor is seriously dangerous and will probably fall down in the next 6 months), but said that I would find fault with that also. So regrettably we decided to stay over and leave in the morning. Following morning we discovered a blood stain on the carpet and that the bath/shower had no running water (probably just as well).
Before we left we took photos and videos so will probably upload a video nasty to youtube soon.
Left as soon as we could the following morning. Have emailed a report to hojo but judging by earlier comments I am not expecting much. Will try to get a refund from by CC company.
Would I recommend this place? I'd rather gnaw off my foot than stay here again!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC