This was our second time at this property. The front desk was excellent. The test of any hotel is how they handle a problem. Our heating unit was not working. It was 64 degrees in the room and getting colder. We were promptly moved to another room, a small suite. It is good to experience a professional approach to hotel management.

I recently stayed at this Hilton and I would have to say that their number 1 strength is their staff. Everyone I came across were very friendly and always said hello. The hotel itself is a bit hard to find due to some of the vegetation outside. There is plenty of parking and the lot was spotless. One block to the east is a place called "The River" and it has many fantastic restaurants and a movie theater. The lobby is large and it's only a two story hotel so the elevators were almost unnecessary. The room was very clean and in great shape. The bed was kind of old and lumpy but the pillows were to die for. The HDTV actually had HD channels! That was a nice surprise. The room has a small refrigerator and a microwave. The only downside to this whole place was the breakfast. It's $12 no matter what you get and I seem to recall there was only 3 items on the menu. For $12, I would walk a block and get a much better breakfast. Get back to the complimentary breakfasts with toast and bagels Hilton.

When I think of Palm Springs, I imagine luxurious resorts with well appointed rooms and spas. This place wasn't that, but it was nicer than the average Hilton Garden Inn (IMO) and was definitely a good value for the money. It's located right on the main drag that connects the Palm Springs area towns, so it's very convenient, and there are a number of nice restaurants and a Starbucks within walking distance. Parking and wifi were free, although breakfast was not. The room had a refrigerator and microwave, which was great for leftovers. The furnishings and decor definitely weren't new, but it was clean and well maintained.

Overall, it was a nice place to stay for a weekend and fit our needs perfectly.

We stayed at the Hilton Garden Inn for 3 nights on our 2 month long cross country trips just to relax. We have been to Coachella Valley many times before and know the area. Before our stay we stayed at the Garden Inn in Henderson so its nice to compare. Almost same price. Rooms in Rancho Mirage are bigger but reception in Henderson is better (cookies, soft drinks). Breakfast is $ 11.95 plus tax and we don't mind paying for breakfast if its good. And good it was! Very friendly staff esp in Henderson. Free ample parking, flatscreen TV, good size fridge and MW and excellent beds. Pool in Rancho is a lot bigger. Coachella Valley also is nicer for some relaxing days than the Las Vegas area but that's just imo. Parking at the back side of the Rancho Mirage hotel is very dark. We just enjoyed our stay at both places and don't mind to come back.