First thing, this is not a Comfort Inn, it is a Days Inn. We rolled up to this joint at 2 AM on the 22nd of October. We did not have a reservation. We discovered this place in a hotel coupon magazine. They were advertising a two bed room for $45.00 per night. We desired a pet friendly inn also.
The staff refused to honor the coupon saying the rates are different on Fridays. We secured two rooms on the ground level. This is a three level hotel and all rooms face the pool/patio area. The first noticeable problem was the interior walls of the rooms. They are pot marked and dingy. The carpet is well over due for replacement also.
The room is equipped with a small frig and microwave oven and these were old but functioned. There is a 27 inch tube television. The batteries for the remote were dead. The bathroom sink is located outside the bathroom. The commode was not secured to the floor well and I nearly tipped it over. The mattresses are very uncomfortable too. I found bugs in my bed. This caused me to itch for a couple of days, more a psychological thing.
At check out, an argument developed between us and the desk clerk. Because of all the problems with the rooms, we demanded a partial refund of the rate. I presented a few of the bugs I had saved from the bed. The clerk denied that they came from the bed. The clerk accused us of having four dogs when we had only three. The breakfast was severely limited in offerings. The hotel advertised a free breakfast buffet. This consisted of donuts, bagels, and cereal only. We did succeed in getting a refund of one room's rate.

I was in town for a national track meet. This was a recommended place to stay. First of all, the outside of the building was run down. The pool and hot tub were green, filthy and closed because "the ph was off" but we later found out it was due to a rat infestation in the supply room next to the pool. The room was filthy. The walls were stained, our "non smoking" room smelled of smoke. Towels were worn and the bathroom looked like it was only wiped down. There was a big, red stain on the sheets of one of the beds. Huge spider webs in the door way too. When I asked to move rooms because I had 3 teenage girls with me and the room was obviously dirty and unhealthy for athletes I was rudely told that the room was clean and the manager "didn't know what the problem was". We checked out 3 days early and went to a better hotel. The only upside of the stay was the entertainment the kids got from watching the rats run back and forth from the closet to the pool.

This was interesting for me being that I am a hotel General Manager. I find that I can be very critical and judgemental of other hotels/motels.
What I liked about this particular property... Rooms very spacious. Many ammenities offered. Great breakfast.
Things I didn't like. Dead bugs in the window seals. Mildew in the bathrooms, dirty carpets.Front desk attitudes, very bad!
This could be a really nice place if these items were addressed properly.

We made a reservation weeks in advance. When we showed up, there were no beds available. The clerk tried to give us numerous UNCLEANED rooms (wet towels still on the bathroom floor) and was ridiculously rude and sullen. There's a lot more to the story (we walked around the hotel with him for an hour and a half as he showed us room after dirty room), but suffice to say it was a terrible experience.

At the front desk the next morning I expressed that I didn't think we should have to pay for the room, but they demanded payment in full. I realized later that I had already paid in full with my reservation.

- They charged me TWICE for terrible service.
- They have a 100% Satisfaction Guarantee, yet
- Two months later, I'm still struggling to get them to refund my money.

I would NOT stay here again... avoid at all costs!