I have stayed at this property in the past but recently I had to change, at the last minute, my plans to stay here again in November 2011. While the property is a pleasant one this review is more for the purposes of rating the management at this property. My recent reservation cancellation could have turned into a bad experience for which I would never have returned or recommended a Shilo property again. But......THANK YOU to General Manger "JJ" at this property who supported me and handled my situation first class. I highly recommend this property not only for its rooms and amenities but most of all for the support shown to their guests. Again, thank you JJ!! I will return!!!

There are two Shilo Hotels a block apart. The Hilltop and this one which we found to be clean and spacious though a bit far from downtown Pomona which was our ultimate destination for the evening. The bathroom door had been obviously kicked, leaving a pancake-sized hole on one side and the other side black-taped. The staff were gracious and efficient. The environment was quiet except for someone after 1 a..m. trying our door. My husband had to stand on our side and yell at the man that he was at the wrong room. The man grumbled our room number and left. However, this could happen at any hotel. At night you must use your room key to gain access to the hotel from the rear entrances.

The hotel rate included a "full" breakfast, BUT you had to drive to the Hilltop restaurant to use the "Complimentary" coupon between the hours of 6 am to 9 am. There was plenty of food, but nothing to write home about. All buffet style but no coffee on the counters. While we were there the servers were mostly MIA. So we couldn't order coffee until we had almost finished eating.

Still, for the price it worked for us.

Traveling with dogs can be a challange in that you often have to take whatever facility is available. I come to Pomona every year for a dog show and decided to stay at Shiloh this year. My checkin in was fast and pleasant and my room a very pleasant surprise.
Large, clean, and nicely decorated, much more than I expected and at a very reasonable price. This will be my hotel of choice from here on out even if I didn't have a dog with me.
If you are traveling with dogs, it is one of the best I have stayed in.

Surprisingly good hotel. Everything was clean, which for me, is my biggest concern when going to a new hotel. The gf and I had a mini getaway, and we chose this place because it's near my dad's place in Pomona. I'd definitely go back—They have a sister property across the street, and if its as clean and friendly as this one, I may try it next. All around, good hotel.