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Shilo Inn Suites Hotel Pomona Hilltop – reviews, photos

2.5 of 5
3101 Temple Ave, Pomona, CA 91768-3283
Hotel amenities
Shilo Inn Suites Hotel Pomona Hilltop
Ranked #3 of 10 hotels in Pomona
3.5 of 5 stars 63 Reviews
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63 reviews from our community

    Trip type
Traveller rating
    33
    12
    7
    6
    5
Date Rating
Los Angeles, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Beautiful View, but Hotel is run down and dumpy in need of a LOT of repair and upgrade”
2 of 5 stars Reviewed 25 February 2011

This hotel sits on a hill and has wonderful views. That is the high point. The day I checked in there were a couple boxes of garbage placed outside the main entry doors apparently waiting for someone to take them away. They were still sitting there the next morning. And there was what appeared to be white paint splattered on the red brick entry way. So it was not a great first impression. The staff was okay but not overly attentive. When I went up to the check-in counter, two staff members were discussing some type of problem and ignored me for several minutes, but finally finished their discussion and asked me if I wanted to check in? (I wanted to say, “No I thought I’d just stand here and listen to you discuss your personal problems all night”).

In the room the carpets, furnishings and fittings were all aged and in need of replacement. The carpet had several stains and was frayed where it met the door jam and at several seems. The sliding closet door would not slide – it would not stay on the track. The faucets in the bathroom and kitchenette worked only with a lot of force – they ‘stick’ so you have to pull like heck and then when they finally break loose and turn on, you get a big clunk and a blast of water. The blanket and quilt on the bed were very old and worn, well beyond time to replace. The blanket was scary looking – it appeared dirty but it might have just been really ‘used’ I didn’t want to think about it too much.

The ‘free internet’ worked for about twenty minutes then puked out and would not function.

There is a small fitness room with dated equipment. The stair climber had an “out of order sign”, but the elliptical and the treadmill were functional if well worn. The fitness room shares space with a laundry room, making for humid, warm and soapy smelling atmosphere – not ideal for working out.

Pros
Close to Freeway (57) easy quick access on or off.
Beautiful Sweeping View

Cons
Old
Run Down
Fixtures, Closets Doors, Internet Function Poorly

  • Stayed February 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask FargoJim about Shilo Inn Suites Hotel Pomona Hilltop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greensboro, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Needs Lots of Work”
2 of 5 stars Reviewed 30 November 2010

I guess I am rather critical as I travel too often. However, this place needs lots of work. The plumbing is in poor condition, lights in room do not work, run down furniture, dirty sheets and bed covers, not too mention dated decor. I feel for them as they seem to try hard to please, but its obvious they have not invested in fixing the place up. The restaurant was also pretty mediocre, over priced and dark.

  • Stayed November 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“Great place to stay!!!!!”
5 of 5 stars Reviewed 1 June 2010

I am a first time guest at the Shilo Hotels and I am very impressed with the hospitality service. Room is spacious, great view of the mountains and very very clean. Rate is very reasonable. I will definitely come back and recommend to all my friends to stay at Shilo.

  • Stayed June 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ferlie7 about Shilo Inn Suites Hotel Pomona Hilltop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“My wife and I regularly fly into the...”
5 of 5 stars Reviewed 27 May 2010 via mobile

My wife and I regularly fly into the Ontario Airport and stay in local Hotels on business trips from San Francisco. We have visited numerous Hotels in the past, and were referred to Shilo Hilltop by a friend. We can confidently say that from now on this will be our Hotel of choice. Not only was the Hotel business friendly and located adjacent to the freeway, but it offered a charm that the other colder "business" Hotels do not have. We felt like we were on a real vacation not just a business trip. The hilltop views and surrounding scenery was wonderfull. Normally a Hotel like this is hidden away from the world, but here we got a Hotel that had all the modern ammenities a business traveller needs, that is conveniently located, and makes you feel like you are on a getaway vacation. Highly recommend it. J. Baker

  • Stayed June 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jbakers about Shilo Inn Suites Hotel Pomona Hilltop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
1 review
“Recent changes at this Hotel has been very positive.”
5 of 5 stars Reviewed 30 April 2010

I have been staying at the Shilo Inns in Pomona off and on for 5 years. I was about ready to look for another hotel in the area, when I have noticed a big change in the hotel the last few times I stayed. They have really improved the friendliness of the staff, the service and the cleanliness of the hotel. They really cleaned up the parking area under the hotel, and have fixed many little things like the hot tub etc. Everything about it has become a better experience, Even though I am a VIP Hilton Honors member I really like staying at this hotel when I have business in the area.
SMD, Denver

  • Stayed December 2009, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rowdy56 about Shilo Inn Suites Hotel Pomona Hilltop
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Additional Information about Shilo Inn Suites Hotel Pomona Hilltop

  • Shilo Inn Pomona
  • Pomona Shilo Inn
Address: 3101 Temple Ave, Pomona, CA 91768-3283
Price range (per night):* INR8,170 - 8,782

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