The staff were very nice. I had a pet friendly room and there is a little area outside the room with grass for your dog, which was nice. BUT....my nonsmoking room smelled like pipe tobacco, they gave me only decaf coffee, and the breakfast buffet was HORRIBLE! There were no staff visible and another customer told me to just seat myself. The place was empty and most of the food containers were nearly empty, at 9 am. Nothing was replenished. The hot food was lukewarm so I was scared to eat it. I did manage to eat some raisin bran but that was it. I only ate here because it was complimentary with my Hhonors Gold membership. Hilton, do a better job with this place, or get rid of it.

Stayed for one night on a business trip in November 2011. Front desk staff was helpful and friendly. Room was clean and comfortable. My only complaint is a minor one: the bathroom tissue and toilet paper seemed very rough, not what I'm used to at a Hilton (or at home, for that matter). Room service breakfast arrived prompty and was reasonably warm, if not exactly hot. Visited the Ruby Hill Winery while in town and really enjoyed the Sunday afternoon wine tasting.

I stay here regularly for business travel to Pleasanton. The rooms are comfortable and the restaurant is good (but expensive). The main reason I stay here over and over again is for the free access to Club Sport which is a very high end gym where you can take classes or use any piece of equipment imaginable.

Totally pedestrian hotel. Had a fourth-floor room overlooking the pool and garden in the back. Parking is a little bit of a hike. Pantry food options are extremely over-priced. Sleep quality was okay only because I was at the end of the hall (and still heard a lot of hallway noise). I'd give this an average score.