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HYATT House Pleasanton – reviews, photos

3.0 of 5
4545 Chabot Drive, Pleasanton, CA 94588 (Formerly Hyatt Summerfield Suites Pleasanton)
Hotel amenities
HYATT House Pleasanton
HYATT House Pleasanton
HYATT House Pleasanton
HYATT House Pleasanton
HYATT House Pleasanton
HYATT House Pleasanton
Ranked #3 of 15 hotels in Pleasanton
4.0 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveller rating
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    19
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    2
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Date Rating
Pleasanton, CA
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Gem in the business district of Pleasanton”
4 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

The hotel is awesome! You can find good deals on their website. I had a 2 bedroom/2 bathroom for a long weekend. My family agreed it was like a full size apartment - with housekeeping every day. 3 TV's - bedrooms and living room. The beds and pillow are comfortable. The other furniture is a little dated, but still fine. The kitchen has all the basics you need, and the grocery store is 4 blocks away. It's quiet at night, there is some noise from the walking of neighbors upstairs. Get a top story if that bothers you. The hotel is 3 stories high with no elevator. The breakfast is hot and has a variety - it's not the highest quality but you can find something to enjoy.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dustyelisa about HYATT House Pleasanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlene Fahrenkrog, General Manager at HYATT House Pleasanton, responded to this review
22 May 2012
Thank you so much for your response. I'm so glad that you enjoyed your stay with us earlier this year. We have just completed a full rooms renovation in April so you will have to come back sometime to enjoy the newly updated rooms - I think you will be very impressed. Please let me know if I can be of assistance to you in any way - I can be reached at 925-730-0070 ext. 505. Thanks again for your feedback!

Marlene Fahrenkrog
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kennewick, Washington
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Best staff ever”
5 of 5 stars Reviewed 7 January 2012

I have to give the place five stars if only because of the staff. I walked in at the last minute after a long travel day and they were able to accommodate me entirely. No question about it; if I am back again this is where I am staying.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TTommy69 about HYATT House Pleasanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Senior Contributor
38 reviews 38 reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“Great suites...reasonably priced”
5 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

Spent six nights here over Christmas, 2011...a great choice. Spacious, well-furnished, well-equipped, king-bedded suites with large living room and full kitchen, and two large flat-screen tv's. Suite was cleaned daily even over the holiday. Excellent buffet breakfast each morning with lots of newspapers for everyone. Friendly and very competent staff...minor plumbing problem fixed on Christmas Eve! Located in a quiet neighbourhood, but near the expressways.

All rooms are currently being renovated in sections with completion in May, 2012. Will always stay here when we come from Canada to visit our family in Pleasanton, CA.

Room Tip: Three storey buildings with no elevator...request ground floor room if you don't want to climb...
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ldt43 about HYATT House Pleasanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Altos, CA
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
29 helpful votes 29 helpful votes
“Dingy room, but very nice service”
3 of 5 stars Reviewed 21 December 2011
1
person found this review helpful

The first thing we noticed when we walked into our room was a big easy chair covered with a baggy slipcover--not too reassuring. The hotel does advertise that it's planning a big renovation for next year, which is a good thing, because our room, at least, was dark, drab and a little sad.

Well-equipped kitchen, though, and reasonably clean. Our ice-maker didn't work, and the hotel does not have an ice machine for the use of its guests (the desk staff gave us a very little from the hotel's kitchen). We were having a pre-dinner cocktail party with 8 friends (and they didn't have ice either), so the lack of ice was kind of a negative thing in our case.

Good bed, but the sheets were too small for it, so we got the exposed-mattress effect when we turned back the covers. Even with these detractions, you do get a lot for your money here, and the desk staff was very positive and helpful. For the price, we'd stay here again, particularly once their remodel is completed.

Room Tip: There's no elevator here, so if you have any mobility issues, ask for a ground-floor unit.
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  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cararms about HYATT House Pleasanton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fresno, California
Contributor
13 reviews 13 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“another golf trip gone great”
5 of 5 stars Reviewed 27 October 2011

as always, the best beds money can buy. after a hard day of golfing and partying, nothing was better that knowing i was going to spend a night on those hyatt beds. room was great overall and only ate breakfast one day. so-so same oh same oh. used the kitchen for other breakfasts. worked great. i always enjoy staying at this place.

  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about HYATT House Pleasanton

  • Summerfield Suites Pleasanton
  • Hyatt Pleasanton
  • Pleasanton Hyatt
  • Pleasanton Summerfield Suites
  • Hyatt Summerfield Suites
Address: 4545 Chabot Drive, Pleasanton, CA 94588 (Formerly Hyatt Summerfield Suites Pleasanton)
Price range (per night):* INR6,892 - 10,671

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HYATT House Pleasanton
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