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Courtyard by Marriott Pleasant Hill – reviews, photos

3.0 of 5
2250 Contra Costa Boulevard, Pleasant Hill, CA 94523
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Courtyard by Marriott Pleasant Hill
3.5 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    8
    18
    5
    1
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Date Rating
San Jose, CA
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
47 helpful votes 47 helpful votes
“Convenient location, small rooms”
3 of 5 stars Reviewed 15 November 2011

This courtyard is located right next to Hwy680 so it's noisy (when you open window for fresh air), otherwise you have to use the AC. Our King room w/ (full size opened) sleeper sofa was very crowded, hardly any room to move around furniture. Small room for 3 adults. Definitely not comfortable for 4 adults. At best for 2 adults + 1 small child (toddler).

Hotel is currently remodeling the lobby level floor and exterior (painting, maintenance, etc) (during Oct - Dec, 2011). Construction is noisy during the day (they are respectful to not start early AM & quit around 5PM).

Room is clean. Bed mattress is soft & pillows are made of shredded foam, down blanket on King bed; cheap (thin) blanket for sleeper sofa. Bath towels are thin & scratchy.

Hotel location is convenient (walking distance) to lots of stores & restaurants. However, not walkable to Pleasant Hill Bart station; need to drive or taxi to Bart station.

If you can get a good price (< $100/night), this is an avg. serviceable hotel.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TravelTea about Courtyard by Marriott Pleasant Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKCP, General Manager at Courtyard by Marriott Pleasant Hill, responded to this review
17 November 2011
Thank you so much for taking the time to critique our hotel...Your experience at our hotel will be shared with our entire staff so we may improve upon the items and areas you feel we must enhance. We look forward to you and your family coming back to experience a BRAND NEW STAY! Our renovation is scheduled: November 28, 2011 - February 24, 2012. (Full Rooms, Public space & Exercise room). We will also be getting the BISTRO.

Come back and see us again,

Sincerely,
Katrece Raine
General Manager
General Manager
Pleasant Hill Courtyard by Marriott
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San Jose, CA
1 review
“Friendly staff, walking distance to a variety of restaurants”
4 of 5 stars Reviewed 4 October 2011

We stayed here in July for a swim meet since they offered a discount. The front desk staff was very helpful. It was convenient being right across the street from a variety of restaurants.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask molrique about Courtyard by Marriott Pleasant Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKCP, General Manager at Courtyard by Marriott Pleasant Hill, responded to this review
6 October 2011
Thank you so much for taking the time to critique our hotel...Your kind words will be shared with our entire staff. I am glad you found our location centrally located to business's you could patronize. We look forward to you and your family coming back to experience a BRAND NEW STAY! Our renovation is scheduled: November 28, 2011 - February 24, 2012. (Full Rooms, Public space & Exercise room). We will also be getting the BISTRO.

Come back and see us again,

Sincerely,
Katrece Raine
General Manager
Pleasant Hill Courtyard by Marriott

To see the new Courtyard Lobby visit: GOCOURTYARD.COM
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Houston, Texas
Senior Contributor
27 reviews 27 reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
“Negative reviews are outrageous”
4 of 5 stars Reviewed 14 September 2011

I've repeatedly stayed here for business. The location is nice. The hotel is clean. Everything is in good order. I have no idea why anyone could have a problem with this facility unless they were the cause themselves. There are lots of options in the area, I choose this one for a reason.

  • Stayed May 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask Roundtheworld101 about Courtyard by Marriott Pleasant Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKCP, General Manager at Courtyard by Marriott Pleasant Hill, responded to this review
6 October 2011
Thank you so much for taking time out of your busy day to write a review regarding your stay. Your kind words are much appreciated and I will share them with our entire staff. We do try our best to accomodate all guests and our goal is to exceed their expectations.

Thank you again, hope to see you back for a BRAND NEW STAY! Renovation is scheduled for November 28, 2011 - February 24, 2012.

To view the brand new Courtyard Lobby...please visit: GOCOURTYARD.com

Sincerely,

Katrece Raine
General Manager
Pleasant Hill Courtyard by Marriott
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California
Senior Contributor
21 reviews 21 reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
“Nice, dependable, but noisy”
4 of 5 stars Reviewed 8 September 2011
1
person found this review helpful

I like to stay in these types of motels that cater to business people, especially for overnight stays, because they are dependable. I know I am usually going to get a certain level of quality. This was the case here. Nice rooms, plentiful breakfast, friendly staff, and a good looking hotel. The pool and gym looked nice, but we did not use them. I liked all the different colored vases around the lobby area. Although we were only here overnight on our way home, the hotel is near many stores, gas stations, restaurants, etc. They have good lounge area and a courtyard (hence the name). One big problem already pointed out is the noise from the nearby freeway, as has been pointed out by others. This is one drawback I accept when booking these types of places, but it was more noisy than I expected. I was amused by the manager's response to another poster asking why he did not report his concern to the management. What is management going to do, stop traffic? : ) I found their style of putting the hotel bill under people's doorways at midnight to be interesting. No trouble checking out the next day, and we were on our way home. I might stay here again if I bring earplugs.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Humboldtus about Courtyard by Marriott Pleasant Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKCP, General Manager at Courtyard by Marriott Pleasant Hill, responded to this review
6 October 2011
Thank you for commenting on your most recent stay at our hotel. I do understand that some travelers are more sensitive to traffic noise and I am sorry you were unable to get a good nights rest. Next time you are in the area, please let us know and we will try and locate a room on the opposite side of where you stayed.

Thank you again for your comments. Hope to see you back for a BRAND NEW STAY! Renovation is scheduled for November 28, 2011 - February 24, 2012.

To view the brand new Courtyard Lobby...please visit: GOCOURTYARD.com

Sincerely,

Katrece Raine
General Manager
Pleasant Hill Courtyard by Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DC
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Decent hotel with nice surrounding...”
4 of 5 stars Reviewed 7 September 2011

On the way to Napa Valley, my family stayed here for the night. Hotel was decent comparing to the other Courtyards that have been renovated. The room was a little musty but not unbearable. Breakfast was included in our rate which was very nice. There are lots of restaurants and shops nearby which was also a nice plus for the wife and kids. Hotel is getting ready to remodel which should be a nice for the next time.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask yeulife about Courtyard by Marriott Pleasant Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OAKCP, General Manager at Courtyard by Marriott Pleasant Hill, responded to this review
6 October 2011
Thank you for your comments. We appreciate you taking the time to respond regarding your stay. Your comments will be shared with our staff in efforts to improve in areas that our guests request.

Hope to see you back for a BRAND NEW STAY!
Renovation is scheduled for November 28, 2011 - February 24, 2012.

To view the brand new Courtyard Lobby...please visit: GOCOURTYARD.com

Sincerely,

Katrece Raine
General Manager
Pleasant Hill Courtyard by Marriott
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Courtyard by Marriott Pleasant Hill

  • Courtyard Pleasant Hill
  • Pleasant Hill Courtyard
  • Pleasant Hill Marriott
Address: 2250 Contra Costa Boulevard, Pleasant Hill, CA 94523
Price range (per night):* INR5,780 - 12,005

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