I usually know what I'm getting into with Best Westerns, but I agree with other reviewers that this one is a disappointment. It was not the cleanest I've been to (I didn't risk looking too closely at the bathroom). It's not 100% non-smoking, but even though we had a no-smoking room our room (and the hallway outside) smelled like stale smoke, and all through the night, cigarette smoke was coming through the vent in the bathroom and the heating unit. (I wound up turning the fan on so the blower would block the smoke.) It was bad enough to give me a headache and sore throat, which the cheap coffee and stale cereal at the breakfast buffet did nothing to soothe. The staff was friendly enough (and on a side note, the Mexican restaurant across the parking lot is a pretty generic but safe chain), but next time I'm in the area, I'll either keep driving and hope to get out of Placerville by dark, or spend a little more time looking for something better.

Family Reunion Time. The only place that could handle an eight room request on short notice. The staff was friendly, helpful, and polite. The rooms were standard and very clean. No Bed bugs here folks! It was located very near the highway, a bit of white noise traffic. It is very convenient to day trips. The pool was extremely pleasant, heated and is open year round. Children enjoyed the pool and adults were enjoying the spa. The hotel is located near a shopping mall so the usual "I forgot the _ Fill in the blank_" was not a problem. Over all a good experience. My only request if I went again. Is for more wash cloths in the rooms. Placerville, CA. is a lovely place to visit. We went in time for Apple Hill. The people of the area are charming and friendly and welcoming.

We were in the area for a wedding in Coloma. Some friends chose this hotel and we joined them... It was right next to the highway (noisy) and very basic / blah. Our room was ok - but very motel-6 ish. You had to drive for anything - and I would have been happier spending more $$ at a B&B in Coloma. It was a long 25 minute drive to the wedding. Breakfast was fine - nothing special.

My kids and I escaped to the mountains for the weekend and found this hotel to be exactly what we were looking for! Comfortable, good price, clean with lots to do close by. Michelle checked us in and was very professional and accomodating, with 2 small children, I asked to placed away from business people. She put us in a great room that was convenient. She also provided us with information on what to do in the area. The Apple Hill Farms were GREAT! This is an upscale hotel with excellent service at a great value.