We booked one of the expensive spa rooms and told the woman at the desk how much we were looking forward to using the spa. However once in the unheated chilly room we spent an hour trying to bring the spa up to temperature but it remained freezing cold. The room was still cold too since it was -3 deg when we arrived and it takes time to warm a room from that temp with basic heating. When we called the front desk to ask if they could send someone up we were told all the spas along the row of spa rooms were broken, they knew they were not working, and they were waiting for a replacement piece to arrive! When we requested to speak to a manager to complain we were told there wasn't a manager on duty and we would have to wait till the next morning.

We finally managed to speak with a manager the next morning and she stated there was no known problem with the spa in our room, or any other room, contrary to what the woman at the front desk said previously. After time spent arguing with her she agreed to reduce the price of the room to a non spa room.

Either someone was being deceitful selling us a spa room when they knew the spa was broken, or the manager
was totally out of touch with the state of the hotel she was supposed to be managing.

It spoiled our trip to Paso Robles, we were miserably cold in the room and spent quite a bit of that evening in a restaurant around the corner trying to warm up.

We would not recommend staying at this hotel whatsoever. They give Paso Robles a BAD name which is sad as it is a nice friendly little town full of great restaurants and cute boutique shops. We will keep our visits to lunch in Paso Robles while passing through from LA to better accommodation in other towns in future.

Stayed here for a night at the end of December. We got a suite with mineral spring hot tub and the tub was actually a lot nicer than we expected. Yes, it smells, but the water was relaxing. The fixtures and decor are stuck in the early 90s and could use a clean revamp. The room was enormous but surprisingly lacking in furniture so all in all, it felt rather empty. For the price we paid per night I would expect a bit more. Perhaps if you can find a way to get 50% off the list price of the room, then it would be worth 4 stars.

We stay at the Paso Robles every Dec. just before Christmas. The rooms have been upgraded with flat screen t.v.s, nice bathrooms. They are a bit on the small side. The grounds are beautiful with koi ponds, nice pool/spa. If you dine in the restaturant there is free corkage for any wine bought from San Luis Obispo county. The town square/park is right across the street with numerous wine tasting rooms. Restaurant serves a nice steak, bar upstairs is a fun place to have a drink.

Paso Robles Inn is a historic hotel within walking distance of the heart of Paso Robles. Yes, there is a natural springs here that does emit the sulfuric odor that other reviewers have complained about but it adds to the charm of the hotel. It's not overbearing and the cozy rooms make up for it. The carpet was a bit old looking in our room but everything was clean with a nice little fireplace. The bar in the Inn was hopping and I felt as if I were in a lodge somewhere. The other customers were quite friendly. The inn has a great little restaurant of which we had breakfast. Very good and reasonably priced. If you want to experience a bit of history stay here! Friendly staff!