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Super 8 Pasadena/LA Area – reviews, photos

2.0 of 5
2863 East Colorado Boulevard, San Gabriel East Colorado Blvd, Pasadena, CA 91107
Hotel amenities
Super 8 Pasadena/LA Area
Super 8 Pasadena/LA Area
Super 8 Pasadena/LA Area
Super 8 Pasadena/LA Area
Super 8 Pasadena/LA Area
Super 8 Pasadena/LA Area
Ranked #16 of 28 hotels in Pasadena
3.0 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    5
    12
    3
    5
    13
Date Rating
Calgary, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Super poor excuse of a motel”
1 of 5 stars Reviewed 13 October 2010

Want a 1 star hotel? this is it!
Room carpet was destroyed, no cold water available from faucets, iron marks and many stains in carpet. needed 3 pillows stacked to get right neck positon. breakfast consists of a loaf of bread and 2 types of cereal both stale from non-use. Can hear everything that goes on in rooms beside below and above you. Loudest plumbing ever. But descent cable which was needed to help shut out noise from other guests. Could even here a couple having sex...Not a family place.

  • Stayed September 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Forestfaery about Super 8 Pasadena/LA Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R Bhakta, Webmaster at Super 8 Pasadena/LA Area, responded to this review
27 April 2012
Dear Guest,

Thank you for choosing super8pasadena.com for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Management and maintenance were informed of your report that the carpet in the room assigned to you is destroyed and were instructed to look into the matter and see to any needed replacement.
• Maintenance was informed of no cold water in the room assigned to you and instructed to see to any needed repair.
• Breakfast staff received additional training in presenting a proper breakfast.
• Maintenance was informed of loud plumbing noises and instructed to look into the matter and see to any needed repairs.

I hope that the next time you visit our area, you will once again choose to stay at super8pasadena.com. We take our reviews, very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
2 reviews
“A Bad Experience!”
1 of 5 stars Reviewed 22 August 2010

Booked my room via the hotel's website. Driving instructions on website were incorrect and listed the wrong exit off the freeway. Luckily, I used to live in the area or I would have been very lost. On check-in I told the clerk and he argued with me about it! He finally admitted I was right but said it was the corporate website. It was obvious he was not going to do anything about it. I had the same misunderstanding about the $20 per night pet charge as have others! The clerk informed me I had to stay in a smoking room if I had a pet. The room STUNK! I refused. I drove west on Colorado and quickly found the Saga Motel which allows pets for much less and the room was nicer. Oh, I was also not allowed to use the bathroom in the lobby after along car trip.

  • Stayed August 2010, travelled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Service
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Ask WAM61 about Super 8 Pasadena/LA Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R Bhakta, Webmaster at Super 8 Pasadena/LA Area, responded to this review
27 April 2012
Dear WAM61

Thank you for your attempt to stay at super8pasadena.com during your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Management and desk staff were approached about the courtesy of allowing valued guests who had by the company’s website to use the bathroom in the lobby.
• Management was approached about the problem with the driving instructions on the hotel’s website.
• Desk staff received additional training concerning the courteous manner in which you, our valued guest, are to be treated.

I hope that the next time you visit our area, you will once again decide to stay at super8pasadena.com. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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“Major bed bug problem!”
1 of 5 stars Reviewed 8 June 2009
1
person found this review helpful

My mom and sisters stayed at this hotel when they were visiting me. They found a huge bed bug infestation in their beds the first night. They switched rooms for the second night but still had problems with bed bugs! The searched the mattresses in the second room and found a rotting piece of fruit underneath the mattress. They complained to the management but they didn't even offer to reduce their rate! This place needs to be shut down until they can take care of their bug problem.

  • Stayed June 2009, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask ashemorry about Super 8 Pasadena/LA Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R Bhakta, Webmaster at Super 8 Pasadena/LA Area, responded to this review
27 April 2012
Dear Guest,

Please extend my thanks to your mom and sisters for choosing super8pasadena.com for their recent visit with you. I am very glad that we were here to be available for this family visit.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Housekeeping received additional training in the level of cleanliness required of them as our employees.
• Maintenance was informed of your report of bedbugs in the room assigned to your family members. Then were instructed to see to any necessary extermination.
• Management was approached about this situation and it was discussed about what could be done to in some way compensate guests who were subjected to this sort of horror.

I hope that the next time your mom and sisters visit our area, they will once again choose to stay at super8pasadena.com. We take your review very seriously, and I think they will be greatly pleased.

Sincerely,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SF
1 review
1 helpful vote 1 helpful vote
“AVOID THIS PLACE AT ALL COSTS!!!!”
1 of 5 stars Reviewed 6 January 2009
1
person found this review helpful

Booked a room here for 2 nights while visiting my sister in Pasadena. The room was FILTHY! and I've stayed at my fair share of budget motels. Here's an itemized list of what they didn't provide:
- cold water for shower
- decent blankets
- sound proofing of pipes
Instead, I got:
- attitude from housekeeping
- flea bites (FLEA BITES!!!)
- runaround from manager.

I could've saved the money I spent here and slept on the street for a more comfortable stay.

AVOID LIKE THE PLAGUE!!!

  • Liked — Leaving.
  • Disliked — Remembering that I paid money to stay here.
  • Stayed November 2008, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask Samagonistes about Super 8 Pasadena/LA Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R Bhakta, Webmaster at Super 8 Pasadena/LA Area, responded to this review
27 April 2012
Dear Guest,

Thank you for choosing super8pasadena.com for your recent stay in our area. I hope that your visit with your sister was a great one.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Maintenance was informed of your report of a lack of cold water in the room assigned to you and instructed to see to the needed repair.
• Housekeeping received additional training in the courteous manner in which you, our valued guest, are to be treated.
• Manager received additional training in the courteous manner in which you, our valued guest, are to be treated.
• Maintenance was informed of your report of flea bites and instructed to look into the matter and see to any need extermination.

I hope that the next time you visit our area, you will once again choose to stay at super8pasadena.com. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Ok by me”
3 of 5 stars Reviewed 19 November 2008
1
person found this review helpful

Pretty much exactly what I expected for $75 a night in Pasadena California. OK bed, clean enough, TV worked fine. The window faced east so I expected to get blasted by sunlight in the morning but the drapes worked great and kept the room nice and dark. My only real complaint was that the bathroom's showerhead spray was cheezy, which seems to be very common in lower end hotels. Staff was alright too.

I usually only comment on places if they suck, but now I figure I should sound off about good stuff too.

  • Liked — Location and price, plus free wireless internet
  • Disliked — The shower
  • Stayed November 2008, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask PreferredCustomer about Super 8 Pasadena/LA Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Super 8 Pasadena/LA Area

  • Super 8 Pasadena
  • Super Eight Pasadena
  • Pasadena Super 8
  • Pasadena Super Eight
Address: 2863 East Colorado Boulevard, San Gabriel East Colorado Blvd, Pasadena, CA 91107
Price range (per night):* INR4,291 - 5,071

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