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Super 8 Pasadena/LA Area – reviews, photos

2.0 of 5
2863 East Colorado Boulevard, San Gabriel East Colorado Blvd, Pasadena, CA 91107
Hotel amenities
Super 8 Pasadena/LA Area
Super 8 Pasadena/LA Area
Super 8 Pasadena/LA Area
Super 8 Pasadena/LA Area
Super 8 Pasadena/LA Area
Super 8 Pasadena/LA Area
Ranked #16 of 28 hotels in Pasadena
3.0 of 5 stars 38 Reviews
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38 reviews from our community

    Trip type
Traveller rating
    5
    12
    3
    5
    13
Date Rating
Vallejo, California
1 review
1 helpful vote 1 helpful vote
“Basic and Very Resonable - don't know why it got a bad rap.”
5 of 5 stars Reviewed 22 July 2011
1
person found this review helpful

For what I paid which was reasonable, the room was fine. I came for the IMATS convention with three other friends, we did ask for more towels and more pillows and that wasn't a problem. The beds were not the softest, but for the price I was okay with that. It's not fancy, but it's clean. The bedding was clean, however, I always bring my own sheets, but that's just me, I do it at the more expensive hotels also. I don't know what folks are talking about re the area, it was fine, I felt safe there it wasn't a problem at all; it was a packed house both nights we were there and everyone was quiet enough, there was no rowdiness. I liked it for the price and am planning to return in June 2012 for next year's IMATS convention. After I booked my room I looked the reviews and was nervous, but once I got there I was like "are those reviewers talking about the same motel? I don't get it." Again, if you want fancy go somewhere else, but for good value, this is the place.

  • Stayed June 2011, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask artsgal94 about Super 8 Pasadena/LA Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vancouver
1 review
1 helpful vote 1 helpful vote
“like everyone here, worst motel ...”
1 of 5 stars Reviewed 5 July 2011
1
person found this review helpful

terrible service, internet only works when you are outside - not in rooms, "breakfast" was toast and cereal, moldings were falling apart, the mosquito nets on the windows were not properly installed, manager was very rude - told us to leave due to us "complaining" so much - the complaining was that we asked to be in a different room as the first floor was very noisy, that the iron board was not installed properly, and if i could get a new shaver as mine was missing... never ever have i been told to leave.

  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask cancan1 about Super 8 Pasadena/LA Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R Bhakta, Webmaster at Super 8 Pasadena/LA Area, responded to this review
27 April 2012
Dear Guest,

Thank you for choosing super8pasadena.com for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions wee taken:

• Breakfast staff received additional training in presenting a proper breakfast.
• Maintenance was informed that the mosquito nets in the room assigned to you were not properly installed and instructed to see that they are fixed properly.
• Maintenance was informed that the ironing board in the room assigned to you was not properly installed and instructed to see that it is fixed properly.
• Manager received additional training in the courteous manner in which you, our valued guest, are to be treated.

I hope that the next time you visit our area, you will once again choose to stay at super8pasadena.com. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Horrible! Left town early so we wouldn't have to stay another night here.”
1 of 5 stars Reviewed 12 June 2011
2
people found this review helpful

I understand what I ought to be getting when I book a "budget" motel, so my standards aren't that high with that in mind. However, this place gives a whole new meaning to budget. The staff were not friendly for starters. Then we proceeded to spend an evening out of Boyz in the Hood. We were mocked, laughed at and harassed on our walk up to our room for merely being white. People were hanging outside of the rooms all around, sitting in the stairwells blocking the way, smoking doobies and leaving those and cigarette butts all over the walkways. You could hear pretty much everything the neighboring guests were saying and doing in their rooms all night. Our friends below us stayed up drunk-laughing, partying and screeching their brakes and revving their car motors till after 4:30am. Later in the morning, cops came and fist pounded the door next to ours. The pool is full view, front and center of all the leering, intimidating guests, so if that's not a problem, then swim your heart out. Breakfast was cereal only. The rooms were ok, not filthy, not nice. We left a day early so we wouldn't have to spend another night fearing for the safety of our family and our car. We headed back home to get the sleep we didn't get on our "vacation" Supremely disappointed.

  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Mesquitebird about Super 8 Pasadena/LA Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R Bhakta, Webmaster at Super 8 Pasadena/LA Area, responded to this review
27 April 2012
Dear Guest,

Thank you for choosing super8pasadena.com for your recent stay in our area. I am especially sorry for the encounter you experienced with racial discrimination from your fellow guests. This sort of thing is certainly not to be desired by any of us.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken.

•Staff received additional training in the courteous manner in which they are to treat you, our valued guest.
•Management and desk staff received instruction in their responsibility to see to it that our valued guests are thoughtful of the rights of their fellow guests.
•Management and staff members were approached about the racial discrimination showed by some of our guests and it was discussed how such situations were to be handled.

I hope that the next time you visit our area, you will once again choose to stay at super8pasadena.com. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Salt Lake City, Utah
1 review
“Mediocre at best”
2 of 5 stars Reviewed 26 April 2011

I wouldn't stay here again. Pretty much the same reviews as others: bed was HARD, carpet was worn, bathtub---ugh! (very old, outdated, moldy-stained grout). We had a coffee maker but no coffee pot. We had an ironing board that wouldn't collapse after we put it up. A couple of the outlets (and there weren't an abundance!) did not work, so it was a "treasure" hunt to find a place to plug in chargers, the iron, etc. No bed bugs. The lobby "breakfast" offering was watered-down coffee, juice and cold cereal. At check-in the "business center" was pointed out to us as a feature (a PC and printer at a desk in the lobby), but the next day when I needed to print one page, the printer had no ink. Although we could not hear voices, it was easy to hear adjoining doors slamming throughout the night.

I would stay here again if the price tag were about $18.88/night. No more.

  • Stayed April 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask tripsRfun11 about Super 8 Pasadena/LA Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R Bhakta, Webmaster at Super 8 Pasadena/LA Area, responded to this review
27 April 2012
Dear Guest,

Thank you for choosing super8pasadena.com for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

•Housekeeping received additional training in the level of cleanliness required of them as our employees.
•Maintenance was informed of the non-working outlets in the room assigned to you and instructed to see to their repair.
•Maintenance was informed of the problem with the ironing board in the room assigned to you and instructed to see to its repair or replacement.
•Maintenance was informed of the lack of ink in the printer in the lobby and instructed to see to it being supplied.
•Breakfast staff received additional training in presenting a proper breakfast.
•Maintenance was informed of the missing coffee pot in the room assigned to you and instructed to see that it is replaced.

I hope that the next time you visit our area, you will once again choose to stay at super8pasadena.com. We take our reviews very seriously, and I think you will be very pleased.

Sincerely,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
“One of the worst hotel stays...EVER!”
1 of 5 stars Reviewed 30 March 2011

Besides the rooms being worn and the rugs being dirty, they have a wasp infestation at this hotel! There were wasps coming in from the light fixtures in the bathroom and the vanity area. My husband and I spent hours swatting wasps! We counted about 20 wasps in all in the few hours were were there. We advised the hotel staff at the front desk, along with a sample of about 10 wasps. They were no help at all. The hotel employee did not offer to resolve the situation and basically used the excuse that the manager was not there at the time and we would have to return the next day. We checked out the same day. I will never stay at this hotel again.

  • Stayed March 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask RelaxedSoul about Super 8 Pasadena/LA Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
R Bhakta, Webmaster at Super 8 Pasadena/LA Area, responded to this review
27 April 2012
Dear Guest,

Thank you for choosing super8pasadena.com for your recent stay in our area. I am so sorry about your encounter with wasps.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Housekeeping received additional training in the level of cleanliness required of them as our employees.
• Maintenance was informed of your report of an infestation of wasps in the room assigned to you and instructed to look into it and see to any needed extermination.
• Front desk staff received additional instruction in the courteous, helpful way in which you, our valued guest, are to be treated.

I hope that the next time you visit our area, you will once again choose to stay at super8pasadena.com. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Super 8 Pasadena/LA Area

  • Super 8 Pasadena
  • Super Eight Pasadena
  • Pasadena Super 8
  • Pasadena Super Eight
Address: 2863 East Colorado Boulevard, San Gabriel East Colorado Blvd, Pasadena, CA 91107
Price range (per night):* INR4,291 - 5,071

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