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Courtyard by Marriott Los Angeles Old Pasadena – reviews, photos

3.0 of 5
180 North Fair Oaks Avenue, Pasadena, CA 91103
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Courtyard by Marriott Los Angeles Old Pasadena
Courtyard by Marriott Los Angeles Old Pasadena
Courtyard by Marriott Los Angeles Old Pasadena
Courtyard by Marriott Los Angeles Old Pasadena
Courtyard by Marriott Los Angeles Old Pasadena
Courtyard by Marriott Los Angeles Old Pasadena
Ranked #5 of 28 hotels in Pasadena
4.0 of 5 stars 160 Reviews
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160 reviews from our community

    Trip type
Traveller rating
    54
    69
    20
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Date Rating
Shanghai
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Pleasant surprise and excellent location”
4 of 5 stars Reviewed 29 January 2012

I chose this hotel because I'm a Marriott rewards member.

When I arrived I was quite surprised because this is not hte typical courtyard i'm used to. Typical courtyards are a bit farther from activities and stand-alone complexes. This Courtyard, however, is very nice and plush compared to your typical Courtyard standards. It's also very close to all the restaurants and shops in Old Pasadena.

The rooms are typical Marriott rooms, clean, similarly furnished and no surprises. The only thing is, late one evening (around midnight) the shower stopped working and we had to call for maintenance to come up to fix it. the guy came, fiddled a bit and said that he'll go check the main and that we should try again in 15 mins. 20mins later, it still didn't work (no pressure whatsoever) and we called again...long story short, the water pressure didn't get fixed until 2:30 in the morning! This was upsetting but at least everyone I talked to throughout the incident was very polite and friendly.

For those travelling to Pasadena, I would recommend staying in this hotel, park your car and just walk around to enjoy Old Pasadena.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jack C about Courtyard by Marriott Los Angeles Old Pasadena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, CA
Senior Contributor
31 reviews 31 reviews
Reviews in 26 cities Reviews in 26 cities
66 helpful votes 66 helpful votes
“Great location and attentive staff. Would return again.”
5 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Great location in Old Town Pasadena. Parking costs extra, but can enter hotel directly to your floor. Rooms are typical Marriott. Spotlessly clean, but a bit cramped with furniture. Free WiFi-- fast & easy to connect. The staff was super attentive upon our arrival and throughout our stay. Each employee greeted us and asked if we needed anything. They even give a small welcome bag upon arrival (water & granola bar)--a nice touch. Old Town is full of restaurants of all types, unique shops, larger high-end retailers. In the lobby there is a small coffee bar which also serves food. We didn't try it, but it is convenient to have it so close if needed. We enjoyed our stay and would stay here again.

Room Tip: The hallways are very long. Several elevators, but still a long walk to our room. Interior rooms fac...
See more room tips
  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask turtlez about Courtyard by Marriott Los Angeles Old Pasadena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
No. California
Top Contributor
57 reviews 57 reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
“First visit to a Courtyard”
4 of 5 stars Reviewed 7 January 2012

The parking on the same floor as your room is handy (there is an extra charge). We enjoyed the proximity to Old Pasadena. Our room was large, quite comfortable, on an upper floor facing the courtyard and was quiet. The staff were responsive, professional and friendly. There is coffee maker in room as well as Starbucks in large lobby.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 2onvacaton about Courtyard by Marriott Los Angeles Old Pasadena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City
Senior Contributor
23 reviews 23 reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
“Average”
3 of 5 stars Reviewed 3 January 2012

My husband and I looked for a Marriott for our recent trip to LA because we are Rewards members. This hotel was the best deal that we found.

The location is great. It is close to Burbank and Hollywood, and not far from Santa Monica and Beverly Hills (at least not by LA standards). The hotel itself is located in Old Pasadena, which is a very charming neighborhood with lots of restaurants, shopping and bars. We spent a lot more time in Pasadena than we anticipated because we liked it so much.

The room was nice, except that the sink was outside of the bathroom. I hate that because it always makes me wonder how gross that door handle must be. The sink is very small and there is not much room to spread out, do your hair and makeup, etc. At one point I grabbed a washcloth off of the towel bar above the sink and it came out of the wall. My husband told me that this happened to him too. I'm not surprised, since there is barely any room.

There is free wi-fi, but the signal was so low that I couldn't connect. There were also issues with the keycard -- you had to insert and remove the card in a very specific way for the door to open. Yet, we didn't have any problems using our room key to enter the building through the parking garage. Parking is $15/night and you can park on your floor.

The staff was very nice. The concierge gave me a lot of information about the light rail, which is only a few blocks from the hotel. The bistro was reasonably priced for breakfast except for the fact that they wanted $3.50 for a banana.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask melhojo about Courtyard by Marriott Los Angeles Old Pasadena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Well used but reliable”
3 of 5 stars Reviewed 31 December 2011

I stay in Courtyards periodically on business travel. For a recent personal trip to Pasadena, we booked there for two nights. The hotel gets a lot of use, and it shows in the wear and tear on the rooms. There were a number of things in minor disrepair - nothing to make you want to switch rooms, but enough that you can tell they're lagging in maintenance. We had a minor leak under the sink which resulted in a very wet backpack we stashed underneath overnight. The maintenance staff responded quickly, though I don't know if they found the source of the leak. Still, this is a reliable property. The attached parking garage is handy, it's close to the freeways, and the staff is consistently courteous and attentive. I would definitely stay there again.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Courtyard by Marriott Los Angeles Old Pasadena

  • Courtyard Pasadena
  • Courtyard Los Angeles Old Pasadena
  • Pasadena Courtyard
  • Pasadena Marriott
Address: 180 North Fair Oaks Avenue, Pasadena, CA 91103
Price range (per night):* INR7,022 - 14,434

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