I stayed there twice before and had one annoying noise problem, which I sucked up. The location near medical office and the large clean standard room and amenities at $88per night. incl tax was ok. My purpose was travel for medical tests and restful sleep. Being in walking distance to good fish restaurant, the Fish Market was a plus. I planned to stay two nights but when i came back to the room at 3:30pm the 2d day I found the parking lot ready for a large party. They could have warned me when I checked in but did not. The manager proudly told me he was using the space for his own wedding. I told him I needed peace and quiet and asked him to permit me to leave without paying the late stay fee and he agreed. I asked for time to rest, and he gave me 15 minutes to pack and go. Like work was a rude interruption to his social plans. Want professional treatment? Go elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
31 August 2010
Dear Valued Guest,
First and foremost, I would like to apologize for your experience during your stay. I incorrectly believed that I clearly communicated to our front desk staff to let all arriving guests know during that week that there would be a large wedding group staying at the hotel so that guests were aware of the wedding group.
I sincerely apologize this was not communicated to you upon your check-in and take complete responsibility. I can assure you that this situation will not occur in the future as we will take more proactive steps when hosting larger groups.
We ask and hope that you give us another opportunity to demonstrate our commitment to friendly hospitality in the future!
- Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC