We arrived @ 3pm and our room was ready as expected. We opted for a 2 bdrm suite as we have 3 children, 2 of them teenagers. Spacious rooms each with their own bath, full kitchen, full size fridge, stove, micro, dishwsher, pots pans plates etc. Didn't really use any of it but if we had it would have been nice. Rooms were clean, stocked with towels, what you would expect. Only complaint on the room was the finish on the cabinets in kit. and baths were a little worn, (I'm probably way to picky). Separate living room with TV, sofa bed and chair, sm dining table. Breakfast was included, very nice standard complete. There was a huge soccer tournament going on so the staff had to hustle to keep the food filled but they did a good job. Pretty small dining area compared to others but adequate. Indoor pool & jacuzzi - pool wasn't warm but jacuzzi was nice and hot. Strong clorine! Friendly staff. We paid $179 + tax. Not bad for a full 2 bdrm suite with 3 tvs and free breakfast. Great for a family, there were 5 of us, 2 shared a queen bed.

I booked a week at the Residence Inn because it was close to work. Also, the reviews were very favorable. The first day, I returned to my room 20 minutes before the cleaning crew went home only to find that it had not been serviced. I was gone for over 10 hours; all I wanted was to kick off my shoes and relax but I could not. I called the front desk & they said they would take care of it. I spent 30 minutes in the lobby waiting to get back into my room. During the wait, I visited Happy Hour in the lobby which was high fat, full sugar. I was surprised that there were no diet sodas included with the Coke and Sprite. After some celery sticks I returned to my room which was finally made and attempted to get on to my computer to work. The advertised wireless was not working so I called Tech Support who spent 45 minutes asking me was the computer on, was the power saver on, was it plugged into the wall, and lots more irrelevant questions that had nothing to do with accessing the wireless network. I finally got off the phone & called the front desk. They had all the access points reinitialized so I turn off my computer & turned it back on to try again. After another 15 minutes, I gave up and asked the front desk for an Ethernet connection. Wireless does NOT work in the hotel but they will supply the bridge for the Ethernet. Although the front desk was friendly, the service was lacking. Breakfast is so so. Happy Hour abysmal and the workout area is standard hotel. I will not return here if at all possible. I found much better service, working wireless, better breakfast & Happy Hour at the Holiday Inn on Palmdale Blvd. Although the room is half the size with only a small frig, the food is much better at the Holiday Inn; there’s room service and they have a complimentary membership at 24 Hour Fitness if you want more than the hotel's workout area. VERY VERY disappointed! Makes me wonder if I want to continue with my Marriott Rewards Program.

We booked a one night stay at the Residence Inn in Palmdale. We were greeted by friendly and efficient staff the minute we walked in the door. We had asked for a quiet location and they made sure that we got such a room and even upgraded us from a one bedroom suite to a two bedroom suite. Our room was quiet. Foam pillows were on the bed, just as requested. The complimentary breakfast the next morning was good and the staff kept the food well stocked. We will definitely stay here again on our next trip to Palmdale.

I am a traveling salesman always on the run. I pass through Palmdale at least twice a month. I usually stay at the Holiday inn but this time i saw the Residence Inn from the freeway and decided to give it a shot. I was amazed by the interior of the hotel. Very clean and comfortable. I stayed in one of their One Bedroom suites. For about 20 dollars more then I usually spend, I got what i thought was incredible. My room had a full kitchen, full sized refrigerator and a LIVING ROOM. It was like a small furnished apartment!!! I threw my shoes off and relaxed on the couch watching TV. It was a great night sleep. When i checked in I noticed the Marriott level customer service. It was great, they were polite, friendly and treated me like family. Pricing is adequate and the rooms are beautiful. I just booked my stay for next week online. I will never stay anywhere else in palmdale. One thing though. There is no room service there. A little dissapointing. Overall GREAT HOTEL.