when i arrived to check in, on a saturday, there was no one at the reception desk. i waited 5 minutes and went and found a maid cleaning a room and she had to look for the owner. when the owner arrived at the office she said she was doing laundry...they were short handed that day. it was 3 p.m. and i was told my room was not ready and would not be until after 4 p.m. she said i should go get something to eat and come back later to check in. after checking in, after 4 p.m., i decided to take a swim and relax in the hot tub. the pool was dirty.....garbage floating on the top of the water and in the bottom
of the pool. the pool was not heated !!! the hot tub water level was so low the jets were shooting water in your face when turned on. i complained and was told the pool was not heated and the pool man came on mondays only to clean the pool. went to find the ice machine and was told they didn't have one.....they had a small chest freezer that you had to lean into and scoop the exposed ice with an ice scoop laying on the ice.....very unsanitary !!!! and the towels were very scratchy......

Great place, Steve was so helpful and fun to be around. Will stay here over and over again!!!

THE BEDS ARE HORRIBLE! It is clean, and decent for a cheap hotel... BUT THE BED!! Nothing says sleezy, slimy hotel like a thin, lumpy wafer of a bed. IT WAS TERRIBLE. I would suggest not staying here if you don't have to. In today's world, where all the hotels, even motels, are changing their beds... America's BVI - Palm Springs is missing the boat. Also the mattress cover was amazingly small for the bed, it came off while sleeping, and I found myself sleeping on the mattress directly!! GROSS!

For 69$, this should have been at least a decent stay (better than motel 6 or something) but this is one of the worst hotels I have been to. We're talking dirty.....I mean dirty. I was literally afraid to touch anything and I'm used to poor households, I know what I'm talking about but this place was the absolute pits. I seriously almost walked out...what a way to end a vacation.

So let me start by mentioning the good. I guess they must have been sitting on an OC12 backbone or something because their wireless was the best speed out of all the hotels I have been to and the complimentary breakfast included (probably) store bought yogurt but it all ends there.

The toilet was so dirty I was afraid to go #2, the bathtub was so dirty I didn't want to put my feet in it. The light over the sink was broken and busted plus you could literally see the mold and mildew on the walls in the bathroom. The bed sheets all had holes....yeah needless to say everything about it, even the [--] phone book was all ratty.

I guess I should have complained to management but I doubt it would have done any good besides I like to "tough it out" that way later I can mention this bad experience to other people and hopefully they learn from my mistake.