I was upgraded since they ran out of basic rooms, so that was nice. Take note: As other have said, there is a $15 PER NIGHT resort fee, and a tax on top of that. Also, you can park on the street behind the hotel (on Calle Encilla).

I was very surprised to read that a few visitors did not enjoy an exceptional stay at Hotel Zoso.

I had my wedding reception at the Zoso in 2007, and granted it was a small/intimate affair, the facilities, staff, and overall experience made it feel like a grand event. My guests were very pleased and impressed with our venue selection and many said they would come back for a stay.

The location, smack in the middle of downtown Palm Springs is superb. The beautifully appointed rooms with up to date amenities rival most high end hotels in Vegas. The pool area is modern and very inviting and I just can't enough of the contemporary furnishings and art throughout the property.

During all of our stays we've been met by extremely friendly and very professional staff. Lisa, took care of all the details of my wedding reception like a true pro - granted she had been working with the Hotel for only a few short weeks.

Any time we have an opportunity to visit Palm Springs we stop by the Zoso - in fact we're headed there next week and are looking forward to having a great time.

and be just as pleased. Just Average. It had nice amenities. We didn't stay long enough to use them so I could not rate them. It was a quiet resting place. The wi-fi didn't work, the key to the bar was lost, so no drinks. The dining food was edible and the service was ok in the dining area. The workers were not very enthusiastic at the front desk. There was no remote for the fan on our patio so we could not turn it off. They're reply was "oh well." This was just a so-so experience.

I will never stay at this hotel again. First, upon arrival they could not find my reservation and made me wait a half an hour before they could figure it out and get my room. Then i find out their WiFi doesn't work after 4 phone calls to the front desk. The staff was of no help. They told me to come sit in the lobby and do my work. Mind you they charge a $15.00 service fee, but the Wifi does not work. I alfo tried to order room service but the girl seemed to busy to take my order and stated it would be at least 1 hour before I could get my order. Overall the rooms are spacious and the location is great, but due to poor service I will never stay at hotel zoso again.