I visited Palm Springs for the first time this past weekend with my partner. A friend recommended that we stay at Zoso, and we were very glad we did. We took our pup along with us as Hotel Zoso is pet friendly with a $50 pet fee per stay. It was great to be able to have the little guy there with us! The location of the hotel absolutely couldn't be better. You can walk to pretty much all of the shops and restaurants in downtown Palm Springs. The rooms are nicely updated with modern decor, and the bed was super comfy. There were definitely noticeable signs of wear and tear on some of the furniture and decor (large painting on the wall in our room had a large puncture tear in it), but overall we were satisfied.
Harold, the bartender at the bar in the lobby was great, and offered advice on places to see and dine. The bar has a great happy hour to kick start your evening as well.
If you don't feel like paying $15 per night to valet, there is free street parking behind the hotel, when available.
We ordered room service for breakfast one morning, which was pretty good but nothing spectacular and not really worth what we paid for it. Apparently, if you go downstairs to dine for breakfast there is a discount for guests, which I would say would be a better option!
Overall, we had a really good experience here and would absolutely stay here again. If nothing else, the convenience of the location makes up for any shortcomings!
Room Tip: It's worth it to pay a little extra here for a room with a pool view. Parking lot view rooms are...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19 January 2012
Dear Justin S,
Thanks so much for your valuable feedback from your recent visit to Palm Springs and Hotel Zoso!!!
We are so delighted to hear that we took good care of you, your partner and your pup (We so enjoy playing host to our furry friends as they are an integral part of the family).
I greatly appreciate your constructive comments on room service and the wear and tear you noticed on some of the furniture. I have spoken with Mike, our Chief Engineer, and we are identifying the corrective measures to improve these deficiencies immediately.
I agree that our 50% discount on breakfast in Olivz, for our registered guests, is a fantastic benefit and most of our guests are taking advantage of this terrific offering.
Covered and secured parking is available for $15 per night but there is normally parking available on the parcels located to the North, East and South of the property.
I am so happy that you had the opportunity to meet Harold, our lead bartender, who takes such pride in providing warm, friendly and caring service to our guests. He is truly a gem and thank you for recognizing his efforts.
I certainly hope you afford us the pleasure of serving you on your next visit to Palm Springs!!!
Cheers
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