When you get to the hotel they act like they are a high end place and you pay for it that act but when you get into the room its old and you can tell. Smells old and looks even worse. The bathroom fans didnt work, the door handle actually fell off so we couldn't get into the room. The TV looked like it was from the 1970s (no free showtime even though we were told that there was), the sofa bed would not come out of the sofa (ended up needing a hotel worker to come out and pull it out). The pool towels needed to be picked up and returned by guests where other hotels just have them there for your convenience.
The continental breakfast had the bare minimum, the internet access felt like it was dial up. The scenery was beautiful but over all the hotel experience was bad and I wouldn't recommend this hotel to anyone.
- Palm Springs Ramada
