Great location, nice pool, nice complimentary continental breakfast and lovely cookies. Rooms were a good size, and kitchenette was very useful. Use of Laundry room was also great. The room stock was a little tired. Wifi didn't reach our room, but happy to sit in reception. So in all - good value for money. However, the nagging thought in the back of our mind was that we didn't feel welcome. We arrived with two children (aged 1 and 3), and we felt an instant disapproval from the person on reception. Everything we asked for (crib, for example) was a hassle. The crib we received was disgustingly dirty and needed cleaning. I'm sure the person wasn't being rude, but it set the tone for our entire visit. The morale is that great service can overcome a hotels physical limitations, but you can stay in the Four Seasons and have a poor experience if the Service was bad.

Charming mid-century modern hotel right in the heart of downtown Palm Springs. Couldn't ask for a better location near the bars, restaurants, and shops. Courtyard is beautiful. The staff is terrific (thanks, Rick!) and housekeeping did a superb job. We had a King room with Kitchenette; having a fridge and microwave was definitely good for dealing with left-overs. It was a bit loud sometimes in the mornings, being next to the housekeepers laundry. Better sound proofing would be nice. If you require brand-new construction, this hotel is not for you. If you want a classic desert gem at a reasonable price in a great location, you will love the Chase Hotel.

2nd stay and really disappointed. there were cockroaches in our room, the carpet was filthy, and it was so noisy all we heard was constant banging and yelling by our room by housekeeping all morning. i think we were given the worst room. the wifi didnt even reach our room which we needed and inconvenienced our stay. there was not enough parking and we were stuck parking down the block which was unacceptable. the only good things were, location, front desk people were friendly and they served complimentary breakfast.

What a lovely little hotel! Friendly staff, comfortable and spacious rooms, very easy place to relax and quickly feel "at home".

In a different setting it might be possible to complain about the retro bathroom with original pink tiles and very narrow shower door. The kitchen too is tiny - a 2 burner hot plate, exactly 2 of each piece of cutlery and dishes. It is admittedly a bit challenging to actually cook a meal in the kitchen. But what was not supplied in our kitchen was readily available to borrow from the hotel's main kitchen.

Those things just seemed like minor inconveniences when measured against the retro decor and it's ambience, the very friendly people we met around the pool, the meticulously beautiful landscaping around the pool, hardworking and trustworthy staff who were also hilarious at times and easy to banter with. Our bedroom was spacious with 2 large closets and a comfortable king bed. Loved the breakfasts, loads of fresh fruits, fresh baked goods, coffee, tea and juice. There was always a fruit bowl in the lobby to take an apple or orange from at any time of day. And then of course the fresh baked cookies each afternoon of which my husband probably had more than his fair share!

The location is perfect. I have a physical disability and cannot walk long distances, but the main drag was a 60 second walk away with easy access to lots of great restaurants.

We do not usually go to the same place twice (there's so much to see), but I can foresee us returning to the Chase again for another week of sunny relaxation.