As I arrived to the hotel for the Humana Challenge, hotel lobby well appointed, welcomed as I approached the front desk, answers about local events and dinner was answered without hesitation. Beware of room service. It would serve them well if they knew the soup or dinner of the day without using the phrase....uuumm I think so. NO thought involved. When the daughter ask for a PBJ and the response is "we have no peanut butter" yet they have it for the breakfest buffet in the morning, really screams I don't give a [--] about service or my job. Area around the hotel was lovely. Del Taco just across the street, many restaurants both local and nationally are within 5-10 minutes away. 4 movie screen surrounded by shopping near by. Best part about the hotel. Monday, just before I left for the airport, daughter wanting scrabbled eggs and pancakes, we went back down for the hotel buffet. They served waffles on the weekend, but this morning they served freshly made pancakes. She was smiling the entire time, I must say, in all of my travels, the pancakes were the fluffy-est most fantastic I or my daughter have ever had.........smiling all the way back to Texas......

We enjoyed our stay at ES and the weather couldn't have been better right at 80 degrees in January. What a treat! Everything is kept in tip top condition but I will suggest that you not get a room next to any of the glass doors as when they open the door drags the threshold causing a scrapping noise that can be heard from rooms close by. We went through 3 different doors and they all scrapped. Our bed was not comfortable, we felt it was too hard but then that's a subjective statement. I also forgot my memory foam pillow and fought all night long with the pillows provided. Again, a matter of personal taste. The breakfast was very nice, made to order and the wait staff very accomodating. In the evenings they serve wine and hors d'oeuvres; a nice touch. We spent most of our time in Palm Springs and we got tired of the long drive back and forth. Had we known the distance between the two towns we would have selected a hotel closer to PS. All in all it was a nice stay.

Stayed here to visit relatives who live in Palm desert, on the second stop of our first trip to the States.
Just what we wanted, a clean, spacious, no nonsense place to sleep. Impressed with the little kitchenette. There is a large supermarket you can walk to next door which was handy for snacks and drinks.
The breakfast was a nice treat as were the evening drinks, although we only made it to this once. We had a nice dinner there one evening and a bar snack. Friendly, helpful staff. Hope to return in September.

I love staying in ES, Most of the time I can be assured of a comfortable bed, sizable room, working facilities. While this particular property is a unique ES, it's tasteful decor is sure to please. I am a HH Diamond member. I don't expect the world but I do expect to be able to get room service when it is offered.

I am sure exhaustion was partially to blame, but having to jockey from the back of the hotel 2x's for food really isn't my idea of a good time. phones did not work. Banged head on bathroom door while using the toilet, so it's a bit cramped to say the least. Plastic cups at the managers reception is just crazy-tacky.... the coffee was not restocked in my room BIG no no for me! turn down service was nice but didn't come by second night. When I finally returned from the grill with my Styrofoam containers of food, I literally fell over in the chair at the desk. it is missing a wheel or something. this property has nice potential.....but... have you ever been someplace and the complacency just oozes out of everywhere? This strikes me as THIS place.

The upside is that it IS a campy-cute property, and the beds are nice. I'm sure MY stay is a unique experience, but this is an Embassy Suites property