Stayed here to visit relatives who live in Palm desert, on the second stop of our first trip to the States.
Just what we wanted, a clean, spacious, no nonsense place to sleep. Impressed with the little kitchenette. There is a large supermarket you can walk to next door which was handy for snacks and drinks.
The breakfast was a nice treat as were the evening drinks, although we only made it to this once. We had a nice dinner there one evening and a bar snack. Friendly, helpful staff. Hope to return in September.

I love staying in ES, Most of the time I can be assured of a comfortable bed, sizable room, working facilities. While this particular property is a unique ES, it's tasteful decor is sure to please. I am a HH Diamond member. I don't expect the world but I do expect to be able to get room service when it is offered.

I am sure exhaustion was partially to blame, but having to jockey from the back of the hotel 2x's for food really isn't my idea of a good time. phones did not work. Banged head on bathroom door while using the toilet, so it's a bit cramped to say the least. Plastic cups at the managers reception is just crazy-tacky.... the coffee was not restocked in my room BIG no no for me! turn down service was nice but didn't come by second night. When I finally returned from the grill with my Styrofoam containers of food, I literally fell over in the chair at the desk. it is missing a wheel or something. this property has nice potential.....but... have you ever been someplace and the complacency just oozes out of everywhere? This strikes me as THIS place.

The upside is that it IS a campy-cute property, and the beds are nice. I'm sure MY stay is a unique experience, but this is an Embassy Suites property

Our stay here was good, and we brought out 7 month old. They were very accomodating, and the suite was perfect as we could put the baby down in the room, and still hang out in the living room the rest of the night. They provided a pac-n-play for the baby and the hot breakfast in themorning was great. The only thing that wasn't great was room service guy let us tip even thought he had already included a tip and didn't tell us so he ended up getting 50% of the bill as a tip. I talked with the front desk in the morning and they were supposed to refund the extra tip we left but never did.

2011 New Years Eve. I arrived with the confirmed reservation both in writing and over the phone 2 hours prior to arrival. At check in things turned awry. Once they checked my ID a strange behavior took place. Clerks started whispering and passing hand written notes from the manager to inform me that my room does not exist and that it was Priceline's fault for OVERBOOKING the hotel. Priceline was their only line of defense that got repeated endlessly. (priceline claims they receive confirmation from the hotels directly)
They suggested I should get a room at their sister hotel Comfort Suites outside of town by the freeway. I declined and insisted they have to do something at the hotel. Then another client handed his ID and all of a sudden there is a room for him while they are still denying my stay.
After pointing that out along with my confirmed reservation they somehow found an unhappy client who canceled his room. They asked me to wait until the room is cleaned so I can move in. Mind you it takes some serious self control not to scream profanities and insults but the one who deserved those (the Manager) was not there. These brown nosing F@#*s reap all the benefits while the working class has to take the abuse for their own corporate BS. This is my second stay in a Hilton branch hotel within a week and one word would describe it ...PATHETIC. I've been booking with the third party purveyors for about 15 years now and never had my room be overbooked. These people just showed where we are currently with corporate mentality. which is all about the highest bidder. On any other day they would kiss your fit to earn your business but on the New Years Eve they get to hand pick the one that pays the most. My advice . Call the hotel and get the names prior to arrival.