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Club Intrawest - Palm Desert – reviews, photos

1 Willow Ridge, Palm Desert, CA 92260
Hotel amenities
Club Intrawest - Palm Desert
Ranked #1 of 22 hotels in Palm Desert
4.5 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveller rating
    36
    13
    3
    3
    1
Date Rating
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Most relaxing family vacation in years”
5 of 5 stars Reviewed 12 February 2012 via mobile
1
person found this review helpful

We stayed for exactly one week with our three children in a two bedroom suite. The staff could not have been more helpful or friendly, including providing helpful and compassionate guidance when my son was sick. Our final day turned upside down when our flight home was cancelled due to a freak sandstorm, with one phone call to member services we booked another night with no problem at a great rate. When our room wasn't ready due to our surprise return from the airport staff put us up in the movie theater with a kids movie.

This is a beautifully designed and incredibly welcoming place that gave us our most enjoyable family vacation in years.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bend, Oregon
Top Contributor
175 reviews 175 reviews
Reviews in 47 cities Reviews in 47 cities
42 helpful votes 42 helpful votes
“Great location, great facility”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

This is the second time my husband and I have stayed here and both times were just wonderful. The staff isexcellent and the rooms are wonderful. Pool and spa, free wi-fi and washers/dryers. Good location for lots of golf, restaurants, Living Sesert Museum, and Indian canyons.

Room Tip: Some buildings' pools are adults only.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 7 more reviews by CyndeM for Palm Desert
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Moody, British Columbia, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
“Great time in Palm Desert this January”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

If you are looking for a place that is a lovely retreat from the busy world look no further than the Palm desert intrawest. I recently went down to Palm Desert and stayed with my points for 2 nights and then 1 night at the end of my stay at the Intrawest..I have to say the customer service is just excellent- the front desk clerks are just so friendly and take personal interest in their customers - they make it really easy for you to stash your items and hang around the resort for the day if you are flying out later in the day. When I had to go back for the last day it was like going home, so welcoming!!

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by Charlene D for Palm Desert
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great getaway!!”
5 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Wonderful as always and glad to see the economy has not resulted in the resort trying to cut corners or staff- the types of cost cutting that ultimately makes me choose some where else. Clean rooms, friendly and accomodating staff, well kept facilities, updated amenities. Definitely worth it when you want to get away and don't want to risk where you choose to stay.

Room Tip: All the rooms I've ever had were great. The 2bdrms are all downstairs and a noisy upstairs neigh...
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  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Eddie2684 about Club Intrawest - Palm Desert
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Los Angeles, Ca
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“Wonderful as always”
5 of 5 stars Reviewed 4 January 2012
3
people found this review helpful

Stayed 1/2 -1/4 and had spectacular weather (mid 80s). Once again Club Intrawest in Palm Desert exceeded our high expectations. From the staff, (Alicia was specifically attentive in placing us in a wonderful villa) to the grounds, to the wonderful pools, to the villas themselves this resort is the definition of serenity and relaxation.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by storels for Palm Desert
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Additional Information about Club Intrawest - Palm Desert

  • Hotel Intrawest Palm Desert
  • Intrawest Palm Desert
Address: 1 Willow Ridge, Palm Desert, CA 92260
Price range (per night):* INR6,632 - 15,549

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Club Intrawest - Palm Desert
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